IT Assistant

MENORAH LIFE - 3.8

Saint Petersburg, FL Job Details Full-time $21 - $25 an hour 20 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Life insurance Referral program Retirement plan Qualifications Desktop computer repair Hardware maintenance Public Cloud Windows Working with seniors VLAN Computer hardware Desktop (troubleshooting support) Computer management Azure AD Networking equipment (troubleshooting support) Microsoft 365 support Clinical confidentiality policies Desktop administration Hardware diagnostics Active Directory Intune Mobile devices Full Job Description IT Assistant Job Summary Menorah Life is seeking a motivated and technically skilled IT Assistant to join our IT team. This position is a mix of desktop support, network administration, and administrative duties. You will provide hands-on technical support to healthcare end users while assisting the IT Director with the administration, maintenance, security, and troubleshooting of our network, servers, workstations, and Microsoft 365 environment. The ideal candidate has some knowledge of Windows, Active Directory, Microsoft 365, Ubiquiti/UniFi networking, server virtualization, and basic network administration . Experience supporting technology in a HIPAA-regulated healthcare environment is highly preferred. Key Responsibilities Provide Tier 1 technical support for desktops, laptops, printers, mobile devices, applications, and peripherals. Install, configure, maintain, and troubleshoot Windows workstations and software. Administer and troubleshoot Active Directory , including users, groups, computers, permissions, and Group Policy. Support a Microsoft Hybrid 365 environment , including Microsoft 365, Exchange Online, Teams, OneDrive, SharePoint, and hybrid identity. Assist with Microsoft Entra ID/Azure AD and account synchronization. Assist with monitoring and troubleshooting Ubiquiti/UniFi network. Assist with VPNs, network security, connectivity issues, and network infrastructure projects. Support physical and virtual servers and assist with VMware, Hyper-V, or similar virtualization platforms . Assist with server maintenance, patching, backups, monitoring, and troubleshooting. Maintain IT asset inventories, network diagrams, system documentation, and configuration records. Support employee onboarding/offboarding, including account setup, equipment deployment, access changes, and equipment recovery. Assist with cybersecurity initiatives, endpoint security, access controls, and incident response. Maintain strict confidentiality and comply with HIPAA, privacy, and information-security requirements . Provide professional, responsive, and customer-focused support to employees. Participate in On-Call rotation Assistance with disaster preparedness & response Required Qualifications 2+ years of experience in desktop support, IT support, systems administration, or a related field. Strong Windows and hardware troubleshooting skills. Working knowledge of Active Directory and Microsoft 365 . Basic knowledge of TCP/IP, DNS, DHCP, VLANs, and network troubleshooting. Experience with Ubiquiti/UniFi networking is preferred. Basic understanding of server administration and virtualization. Strong troubleshooting, communication, organizational, and customer-service skills. Ability to prioritize multiple technical issues and work independently. Ability to handle confidential information appropriately. Healthcare IT or HIPAA knowledge. Microsoft InTune knowledge Microsoft Entra ID/Azure AD knowledge. Comfortable & compassionate with seniors in a long term care setting. What Success Looks Like The successful candidate will provide reliable and responsive technical support, maintain secure and dependable IT infrastructure, resolve network and system issues efficiently, accurately manage user access and equipment, and consistently follow cybersecurity, privacy, and HIPAA requirements. In addition to competitive salary we have various employee discounts, Employee Appreciation Day & Recognition Programs, we have weekly pay, a friendly work environment and the opportunity to make a real difference in the lives of our residents and in our community. Company Overview Menorah Life is a community sponsored, not-for-profit senior healthcare organization that opened in 1985. We serve six counties on Florida's gulf coast, with the mission of providing the best possible care in a warm, homelike Jewish environment. Our interdisciplinary team's focus is to provide person-centered care, and it is exhibited in everything we do. Menorah Life serves people of all faiths. Don't wait to apply, you don't want to miss this opportunity! Join us to make a meaningful difference in the lives of seniors by creating vibrant programs that inspire joy, connection, and purpose!

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Email Your Resume OR Apply in

Person:

Menorah Life 255 59th Street North St. Petersburg, Florida 33710 www.

MenorahLife.org A link to the AHCA Background Screening Clearinghouse is provided for applicants to learn more about the Clearinghouse and why it is used as part of our screening process.

https:

//info.flclearinghouse.com

Pay:

$21.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Application Question(s): Are you willing to comply with a mandatory Level II Background?

Experience:

Ubiquiti/UniFi :

1 year (Preferred) desktop & IT support & systems admin : 2 years (Required) Windows & Hardware trouble shooting: 1 year (Required)

Microsoft Entra ID/Azure AD :

1 year (Required) Active Directory and Microsoft 365.: 1 year (Required)

Work Location:

In person