Selected candidates will:

Perform order quality checks and resolve any outstanding issues (e.g. problems with payment or address) Help process exchanges and returns Answer emailed inquiries Assist in other administrative tasks A positive attitude, attention to detail, superior follow-through, supportive team interaction, and professional communication style are a must to join this elite team. This is a seasonal (summer - January) position in-person at Overland's headquarters in Fairfield, IA. Overland's Customer Service is open 7 days a week from 7am - 9pm, so various shift options are available.

Availability requirements:

30+ hours a week minimum and a weekly shift on either Saturday or Sunday through the season. Starting hourly rate of $22 per hour, plus end of season bonus. Shifts are available 7 days a week ranging from 7am - 9pm, so multiple scheduling options are possible.

Job Types:

Full-time, Part-time, Temporary Pay:

$22.00 per hour

Benefits:

401(k) Flexible schedule On-the-job training Paid time off

Shift:

8 hour shift Day shift Evening shift Application Question(s): Overland Customer Service requires speaking on the phone to customers. Representatives must be comfortable preforming this task. Are you confident when speaking to customers on the phone? Overland Customer Service will require multi tasking between different computer applications such as Zendesk and an in-house operating system designed for Overland. Are you able to multi task? Overland Customer Service requires computer proficiency. Are you proficient using Windows PC?

Education:

High school or equivalent (Required)

Language:

English (Required)

License/Certification:

Driver's License (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

Fairfield, IA 52556 (Preferred) Ability to

Relocate:

Fairfield, IA 52556: Relocate before starting work (Preferred)

Work Location:

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