Service Administrator Titan Machinery, Inc. $20.25 - $29.00/hr life insurance, vision insurance, paid holidays, 401(k) United States, Idaho, Idaho Falls 5666 North Yellowstone Highway (Show on map) Sep 10, 2026 Service Administrator

Posting Location :

Location US-ID-Idaho Falls

ID 2026-10797

Location :

Name Idaho Falls, ID Category Dealership-Administrative/Clerical Position Type Full-Time Wage Range $20.25 - $29.00/hr Overview Join the Titan Machinery team as a Service Administrator where you'll play a crucial role in managing documentation, streamlining communication, and maintaining a high standard of customer service in the department.

Responsibilities Administrative and Service Support:

Manage work orders, oversee warranty claims, and track manufacturer warranty status to support proactive scheduling and customer satisfaction

Customer Interaction and Experience:

Welcome and assist customers professionally, collect necessary details for repairs, and follow up to ensure satisfaction

Operational Efficiency:

Utilize technical support systems, monitor customer machines' warranty status to support proactive maintenance, and help with the upkeep of the service department and company assets to ensure efficient and effective store operations If you're passionate about business success and thrive in a fast-paced environment where professionalism and excellent customer service work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond. Apply today and take the next step towards a rewarding career with Titan Machinery!

Qualifications Required:

Have 1+ years of related experience OR related education/training (degree, certificate, military, etc)

Computer-proficient with Excel, Word, Outlook, and ability to learn new systems quickly

Keen attention to detail, high level of initiative, and the ability to work independently

Exceptional Documentation and Communication Abilities Titan Machinery provides a generous total compensation package including the following benefits: Comprehensive Health and Dental Coverage

HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery

8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours

401(k) with company matching on your

FIRST DAY

of employment

100% Paid Pregnancy-Related Leave and Parental Bonding

Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!

Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter

Performance-based incentives

#TeamTitan Learn more about our benefits here: https://www.titanmachinery.com/titan-careers/careers/benefits Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply. Titan Machinery is an E-Verify participant. To learn more, please refer to the main Careers page.