Company DescriptionUS Hose is a global leader in creating and adapting fluid and gas management products and quality programs, US Hose expertise can be traced to its aerospace roots at the dawning of the space age. We provided solutions and service for demanding fluid and gas transfer requirements, whether the media be corrosive, caustic or combustible, under extreme pressure, temperature and flexing conditions. Primary markets include aerospace, chemical, petro-chemical, pulp and paper, petroleum equipment, heavy equipment, compressed gas, automotive, refrigeration, transportation, data centers, and dozens of other niche markets. US Hose's background and experience in stringent and demanding hose requirements plays into the strengths of our applications engineers. We are able to assimilate some of the most difficult and demanding applications known today into customer satisfaction, borrowing from our experience and core technology. Committed to quality, US Hose Quality Systems are 3rd party certified and has received numerous other certifications and accreditations.

Job DescriptionThe IT Administrator is responsible for managing, maintaining, and supporting the organization's IT infrastructure, including servers, networks, hardware, software, cybersecurity, business intelligence systems, and end-user support. This role ensures the reliability of technology systems supporting manufacturing operations, ERP platforms, production processes, shop floor technologies, and enterprise reporting.

Key ResponsibilitiesInfrastructure & Network ManagementInstall, configure, maintain, and monitor servers, networks, switches, firewalls, and wireless systems.

Work with centralized IT team to manage Windows Server environments, Active Directory, DNS, DHCP, and Group Policies.

Monitor system performance and proactively address infrastructure issues.

Ensure system availability and minimize downtime for business-critical applications.

End-User SupportProvide Tier 1 and Tier 2 support across office and production environments.

Troubleshoot hardware, software, network connectivity, printer, and mobile device issues.

Configure and deploy desktops, laptops, tablets, and peripherals.

Manage user accounts, permissions, and access controls.

Cybersecurity & ComplianceImplement cybersecurity best practices including endpoint protection and MFA.Monitor security alerts and respond to incidents.

Perform vulnerability assessments and system updates.

Support compliance requirements and security standards.

Manufacturing Systems & Business Intelligence SupportSupport ERP systems, MES platforms, barcode scanners, shop floor PCs, and production technologies.

Develop, maintain, and enhance Power BI dashboards and reports for operations, quality, inventory, production, and leadership teams.

Collaborate with business leaders to identify KPI and reporting requirements.

Create data models, visualizations, and automated reports using Power BI.Ensure data accuracy, integrity, and consistency across reporting platforms.

Support integrations between manufacturing equipment, business systems, and reporting tools.

Systems AdministrationWork with centralized IT team to manage Microsoft 365 including Exchange Online, Teams, SharePoint, OneDrive, and Intune.

Perform system backups and disaster recovery testing.

Maintain software licensing and IT asset inventories.

Configure and support VMware or Hyper-V environments.

Vendor & Project ManagementCoordinate with vendors and service providers.

Assist with IT projects, upgrades, and implementations.

Evaluate hardware and software solutions to improve efficiency.

Maintain IT documentation, policies, and procedures.

Qualificationsequired QualificationsAssociate or Bachelor degree in IT, Computer Science, or related field, or equivalent experience.3+ years of IT administration or systems support experience.

Experience with Microsoft 365, Windows Server, Active Directory, and networking.

Experience creating and maintaining Power BI dashboards and reports.

Knowledge of data analysis, data modeling, and SQL.Strong troubleshooting and problem-solving skills.

Preferred QualificationsExperience in a manufacturing environment.

Knowledge of DAX, Power Query, Microsoft Fabric, Azure Data Services, or cloud platforms.

Certifications such as Azure Administrator, CompTIA Network+, Security+, or CCNA.Additional InformationKey CompetenciesCustomer service orientationAnalytical thinking and problem solvingData analytics and business intelligence reportingPower BI dashboard development and data visualizationProject coordination and teamworkStrong written and verbal communicationPhysical RequirementsAbility to move and install IT equipment up to 40 pounds.

Ability to work in office, warehouse, and manufacturing environments.

Occasional travel between company locations.

Work EnvironmentPosition operates in office and manufacturing floor environments and may require occasional after-hours support. All your information will be kept confidential according to EEO guidelines.#smithsWe believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - Smiths Group plc)