Quest Diagnostics Inc. Apply Now Infrastructure Support Services Specialist Indianapolis, IN, US • Posted 60+ days ago • Updated 5 hours ago Full Time On-site

USD 25.12

per hour Fitment Dice Job Match Score™ To see how well you match this job, please log in or create an account . Once logged in, be sure to complete your profile to get the most accurate match score. Job Details Skills Tier 2 Computer Networking LIS System Security Remote Support LAN WAN Server Administration Telecommunications IMAC HP Service Manager Clarity Technical Support SLA Inventory Management Acquisition Collaboration Information Technology Asset Management IT Asset Management Training Problem Solving Problem Management Management Organizational Skills CompTIA A+ Recruiting Quest Tier 2 Computer Networking LIS System Security Remote Support LAN WAN Server Administration Telecommunications IMAC HP Service Manager Clarity Technical Support SLA Inventory Management Acquisition Collaboration Information Technology Asset Management IT Asset Management Training Problem Solving Problem Management Management Organizational Skills CompTIA A+ Recruiting Quest Show more Summary Job Description Responsible for all tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory operations. This position is responsible for all tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory operations. These services include Tier-2 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security administration, and asset management. Responsibilities Support Tier -2 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security administration, and asset management Troubleshoot and resolve all service center tickets routed to your Assignment Group Perform IMAC all systems as applicable -

Desktop Support, LAN/WAN, Server Administration, Imaging Systems, Telecom, Instruments:

Troubleshoot and resolve all Service Center tickets routed to your Assignment Group according to the established SLA. Perform IMAC's all systems as applicable Perform maintenance, patches and updates to all systems in a timely manner, according to SOPs Maintain up to date knowledge and skills related to changing technology and services provided by Field IT Support Provide clear, regular submissions of Management Reports and Metrics that document performance against SLA's via standard products including HP Service Manager and Clarity Contribute to team and Quest specific short, mid and long term goals Perform maintenance, patches, and updates to all systems in a timely manner Maintain up to date knowledge and skills related to changing technology and services provided by Field IT Support Provide clear, regular submissions of Management Reports and Metrics that document performance against SLA's via standard products Contribute to team and Quest specific short, mid, and long term goals Assist in inventory management Assist in coordination of asset disposal for Quest Diagnostics Workstation machines and peripherals Ensure that the Quest Diagnostics Information Technology Asset Management policies are enforced at the

Business Unit Asset Management:

Assist in inventory management, including acquisition and disposal of all IT related equipment according to policies Assist in coordination of asset disposal for Quest Diagnostics Workstation (QSW) machines and peripherals Ensure that the Quest Diagnostics Information Technology Asset Management (ITAM) policies are enforced at the

Business Unit Qualifications Physical and Mental Requirements:

Ability to routinely lift 40 lbs; walk long distances; stand and bend in tight spaces; drive short and long distances. maintain composure under pressure; adapts to change; ability to grasp information quickly.

Knowledge:

Entry level understanding of skill area progressing to application of knowledge attained through education, certifications or other related experience such as on the job training

Skills:

Solving problems, MS office programs, Problem Management, Time Management, Organizational Skills, proficiency in verbal and written communications, strong commitment to customer and employee satisfaction, ability to work with customers, both internal and external Education Associates Degree or CompTIA A+ Certification (Preferred) Work Requirements Up to 80% of Travel Clean / valid driver's license required On Call Coverage as needed May perform other duties as assigned About the Team Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer:

Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status. Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id:

QUEPA001

Position Id:

3457730e4c13d37f2095c5ea411f941c Posted 30+ days ago Create job alert Never miss an opportunity! Create an alert based on the job you applied for. Create alert Similar Jobs Enviri Operational Field Engineer T1 Indianapolis, Indiana • Today Company Description Harsco Environmental is the premier provider of material processing and environmental services to the global steel and metals industries. Our onsite mill services and resource recovery services offer sustainable solutions that maximize environmental benefit and return valuable raw material into production. We also have developed a range of by-products for specialized applications across industry, construction and agriculture, which utilize Harsco's expertise in mineral mater Full-time Motion Recruitment Partners, LLC US_ Workforce Enablement Professional I_CO Indianapolis, Indiana •

Today Job Title:

IT Support Specialist Location:

Indianapolis IN (46256)

Duration:

12 Months with possible extension

Pay:

$29/hr.

Responsibilities:

This role will encompass the activities of working on customer focus projects, Digital Workplace consulting, and hands-on technical support and operations. Assisting in projects around mobile, IT applications, and end user computing hardware. Provide clear and timely updates to the project leaders Digital Workplace Consulting Presents complex technical Easy Apply Contract

USD 29.00

per hour NCI Information Systems, Inc. Desktop Support Technician District of Columbia • Today Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo Full-time NTT DATA, Inc. Data Centre Remote Field Service Engineer (L1) Remote or Pennsylvania • Today Make an impact with

NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at

NTT DATA

The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional rem Full-time Search all similar jobs More jobs at Quest Diagnostics Inc. in Indianapolis, IN