Housing Specialist

We are looking for a Housing Specialist to join our non-profit organization in New Orleans, Louisiana. In this short-term contract to permanent position, you will provide administrative support to the IT department, ensuring smooth operations and effective coordination across various projects. This role requires an individual with strong attention to detail, organizational, and communication skills who can contribute to the department's success.

Responsibilities:

• Manage IT procurement tasks, including preparing purchase requests, coordinating with vendors, tracking orders, and ensuring compliance with procurement policies.
• Assist the IT Director in collaborating with the Contract Manager and Project Manager on initiatives such as electronic documentation and camera installation projects.
• Update and maintain the agency's WordPress website by posting IT-related updates and ensuring accurate, high-quality content.
• Open, monitor, and manage IT service tickets, ensuring timely resolution and effective communication with staff.
• Act as the primary liaison between the IT department and agency staff, delivering clear and responsive customer service.
• Create and manage documents, spreadsheets, and correspondence using Microsoft Word, Excel, and other relevant tools.
• Provide administrative support for IT-related projects, including organizing resources and tracking deliverables.
• Schedule appointments and manage calendars to facilitate efficient department operations.
• Handle inbound and outbound calls, responding to inquiries and addressing issues promptly.
• Ensure timely email correspondence, maintaining accuracy in communication.