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1008 Johnson Controls Inc.
HVAC Equipment Commercial Systems Specialist
Career Insights for Systems Administrator
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Based on Massachusetts data
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What they do
A Systems Administrator manages the day-to-day operations of an organization's computer networks, including the systems that connect computers and other technology to each other and to outside networks. Installs, organizes, and supports the hardware and software of these systems.
$107,036 / year median in Massachusetts
-26% projected decline
Job Description
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. As a Commercial System Specialist, you serve as a sales‑enablement professional supporting the local Sales and Operations teams in the sale and profitable execution of Johnson Controls / York commercial HVAC equipment. You help the business operate efficiently by managing the systems that support sales, pricing, contracts, forecasting, and customer relationships. This role bridges the gap between frontline sales, operations, manufacturing, and technical support to ensure accuracy, efficiency, and seamless coordination across the organization. What you will do Pre‑Sales Support Conduct market research and competitor analysis to assist sales strategy. Leverage the regional sales team and manufacturing support resources to build a strong network of technical and business professionals. Participate in all product‑related training and provide timely updates to the team regarding product and manufacturing changes. Maintain commercial models, documentation, and related activities. Sales Enablement Prepare timely, accurate, and complete commercial HVAC equipment proposals. Provide value‑added recommendations or value‑engineered alternatives to support sales opportunities. Ensure compliance with commercial policies and applicable regulatory requirements. Maintain accurate commercial data across tools such as Solution Navigator, Salesforce, and other enterprise platforms. Prepare reports, forecasts, and dashboards to support sales management decision‑making. Commercial Operations Support Streamline commercial workflows to improve efficiency and accuracy. Coordinate with local operations teams to support smooth order fulfillment and on‑time delivery. Maintain contract documentation, manage customer communication, and ensure proper contract setup and loading within internal systems. Oversee post‑bid activities, including on‑site technical support where required.