Job Title:

IT System Administrator Department:

IT Reports to : HR Administration Manager Summary/Objective We are seeking a Mandarin Speaking IT Systems Administrator! They would be responsible for supporting, maintaining, and optimizing the company's full IT operations. This role serves as the primary on-site IT resource and is responsible for providing system reliability, network security, and end-user support in a fast-paced manufacturing environment. We are open to entry-level candidates with strong IT fundamentals and a willingness to learn , including Computer Science or related graduates who are eager to develop hands-on experience in enterprise IT systems and Manufacturing Execution Systems (MES). Training will be provided for MES-related responsibilities. The ideal candidate is highly self-driven, technically strong, and capable of independently managing IT operations, escalation, and infrastructure support. Essential Duties Technical Support & End-User Services

• Provide direct IT support for local employees in a fast-paced environment
• Troubleshoot and resolve hardware, software, and network issues or escalate as needed
• Support Microsoft Office applications, Outlook/Exchange, SharePoint, domain file systems, and collaboration tools
• Assist with setup and support of video conferencing systems for domestic and international meetings
• Maintain strong communication with end users and management regarding issue status and resolution Systems Administration (Servers & Applications)
• Install, configure, maintain, and support physical and virtual servers and related infrastructure
• Support Microsoft Active Directory, user accounts, permissions, and group policies
• Administer email systems and support Outlook client configuration and troubleshooting
• Support enterprise applications including OEM Teamcenter and other internal systems
• Maintain Windows server environments and virtualized infrastructure (VMware or equivalent)
• Perform system monitoring, patching, backups, and performance maintenance Network Infrastructure & Security
• Support and maintain LAN/WAN environments, including switches, routers, and network devices
• Configure and support TCP/IP services including DNS, DHCP, and SMTP
• Manage firewall administration and overall IT security controls
• Support VPN and remote access connectivity
• Assist with planning and implementation of network improvements and upgrades IT Asset & Vendor Management
• Maintain inventory of IT assets including hardware, software, printers, and licenses
• Assist HR with IT onboarding and offboarding (equipment setup and access provisioning)
• Work with Finance to obtain quotes, process purchase requests, and track IT procurement
• Coordinate with vendors for hardware, software, and service support Infrastructure, Projects & Support
• Participate in IT infrastructure projects including system installations, upgrades, and network expansions
• Support international and multi-site connectivity and system coordination as needed
• Assist with structured cabling, hardware deployment, and system rollouts
• Document IT procedures, configurations, and troubleshooting processes
• Support backup systems, disaster recovery processes, and system continuity planning Other Duties
• Perform other related duties as assigned Minimum Qualifications
• Bachelor's degree in Information Technology, Network Administration, or related field preferred
• Entry-level candidates are welcome; 0-5+ years of IT experience accepted depending on qualifications
• Strong experience with Windows desktop and server environments (Windows Server, Windows 10/11)
• Experience with Microsoft technologies (Active Directory, Exchange/Outlook, SharePoint, Office 365 preferred)
• Strong knowledge of TCP/IP networking (DNS, DHCP, SMTP, VPN)
• Experience with virtualization platforms (VMware preferred)
• Familiarity with enterprise systems (SAP, Teamcenter, or similar manufacturing systems preferred)
• Interest in Manufacturing Execution Systems (MES) and willingness to learn required Skills & Competencies
• Strong troubleshooting and problem-solving ability
• Ability to work independently as the primary IT resource
• Excellent communication skills (technical and non-technical audiences)
• Strong organizational and time management skills
• Ability to prioritize multiple urgent tasks in a high-pressure environment
• High level of accountability, ownership, and responsiveness Additional Requirements
• Ability to work in a fast-paced manufacturing environment
• Ability to work overtime or respond to urgent issues as needed
• Ability to attend early morning or evening international meetings if required

Travel:

Less than 10% Employment Details

Employment Type:

Full-Time

Industry:

Automotive / Manufacturing

Travel:

<10% (including occasional international travel)

Work Environment:

Office and manufacturing setting

Pay:

Up to $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Application Question(s): Will you require sponsorship now or in the future? What are your salary expectations?

Experience:

SAP:

1 year (Preferred) ERP systems: 1 year (Preferred)

Language:

Mandarin (Preferred) Ability to

Commute:

Troy, MI 48084 (Preferred)

Work Location:

In person