We are looking for a Systems Administrator to support a mission-driven organization in Asheville, North Carolina. This position combines systems administration, network support, and hands-on desktop assistance for a multi-building campus serving approximately 300 onsite staff. The role is ideal for someone who can balance infrastructure reliability with responsive end-user support, especially in an environment where users may need extra guidance with technology.
Responsibilities:
- Provide day-to-day technical support for staff across a large onsite campus, resolving hardware, software, and connectivity issues with a service-oriented approach.
- Manage the operation, maintenance, and lifecycle planning of servers and core systems to ensure stable performance and timely upgrades.
- Administer user accounts, access controls, and security settings across enterprise platforms, including Active Directory and related tools.
- Assist with the support and troubleshooting of network equipment, segmentation, firewall-related issues, and fiber-connected infrastructure.
- Maintain Windows and Linux environments, including virtualized systems running on Hyper-V and VMware.
- Support endpoint management for desktop systems and user devices, including Windows 10 environments and related peripherals.
- Apply corporate and local IT standards to system configuration, security practices, and daily support activities.
- Respond to urgent technology issues outside normal business hours when incident-driven or emergency situations arise.
- Provide technical readiness and onsite support for events and conferences that require dependable IT coordination across campus facilities.