An IT Administrator conducts administrative tasks designed to ensure a business' IT network, security systems and servers operate efficiently. Includes investigating and diagnosing network problems, configuring and installing updates. Provides first line IT help, sets up new users and manages security, passwords and backups. May collect IT usage statistics and monitor IT usage of business employees.
IT Director Help Desk & Media Services Classification:
Exempt Position Objectives:
The A/V Administrator is responsible for the operation, support, and continuous improvement of audio-visual technology environments across campus. This includes classrooms, conference rooms, event spaces, athletic venues and other learning environments. This role serves as the primary technical resource for audiovisual (A/V) systems and classroom technologies, ensuring reliable and seamless technology experiences that support academic instruction and college operations. The position partners closely with faculty, staff, and students to troubleshoot issues, implement solutions, and promote effective use of instructional technologies.
Essential Functions:
Serve as a primary support resource for instructional technology and A/V systems across campus Configure, maintain, and support classroom, event, and conference room technologies, including displays, control systems, audio systems, digital signage and related A/V equipment. Monitor A/V systems and provide timely troubleshooting and resolution of technical issues impacting instructional and event spaces to ensure continuity of operations Respond to tickets and classroom support requests in a timely manner Assist with the design and implementation of technology solutions for classrooms, labs, conference rooms, and campus event spaces Evaluate instructional technology environments and recommend improvements, upgrades, and standardization opportunities Collaborate with faculty and departments to understand instructional needs and assist in integrating technology into teaching and learning environments Provide training and guidance to faculty, staff, and students on the use of classroom technologies and A/V systems Maintain accurate documentation of systems, configurations, procedures, and knowledge base articles Assist with planning and execution of technology deployments, refresh cycles, and lifecycle management initiatives
Qualifications:
The minimum job requirements for this position are:
Education:
Bachelor's degree in related field or equivalent experience. Three years of experience in related audio-visual environment Experience supporting audiovisual control systems, conferencing platforms, and presentation technologies (e.g., Q-sys, Extron, Zoom, Logitech) Familiarity with classroom technology design, signal flow, and troubleshooting A/V environments
Critical Skills:
End-user support and training Process documentation Displays a personal commitment to continual technology improvement
Preferred Qualifications:
Relevant A/V certifications such as QSC Q-Sys level 1 or 2 and
Extron Certification Work Environment:
This job operates in a professional office environment and routinely uses standard office equipment such as a computer, phone, and copier.
Physical Demands:
Must be able to frequently move about campus facilities, including traversing stairs, navigating multiple floors, and traveling between buildings to provide on-site technical support. Bending and crouching around and under objects to check, adjust, maintain, install, or repair equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions.
ABOUT CATAWBA
Founded in 1851 in Newton, North Carolina, Catawba was started by German pioneers who had traveled from eastern Pennsylvania to settle in the valleys of the Haw, Yadkin, and Catawba Rivers. In 1890, Catawba became a coeducational institution, and the first woman graduate completed her studies in 1893. In 1925, Catawba moved and re-opened to its current location in Salisbury, NC, which is about 45 minutes from Greensboro, Winston-Salem, and Charlotte, two hours from the mountains, and four hours from the beaches. Today, Catawba College has 41 buildings on 276 wooded acres on a residential campus. Catawba is known for its 189 acre on-campus ecological preserve. Ranked as one of the best colleges in the south, Catawba offers 70 academic majors to approximately 1,300 students representing 34 U.S. states and 19 foreign countries. Students are instructed by nearly 90 full-time faculty, more than 83% of whom hold the highest degree in their field. Catawba provides an education focused on an institutional philosophy of a liberal education, which entails a broad range of knowledge, intellectual and practical skills, and individual and social responsibility fostered and developed in all academic programs. Catawba is a learning community that provides students with unique opportunities to explore vocation, helping students to consider their calling, their passions, and their purpose as they prepare to reach their highest potential. Catawba's mission is to provide "students an education rich in personal attention that blends the knowledge and competencies of liberal studies with career preparation" and to enable "students to reach their highest potential while becoming responsible citizens." More information about Catawba College is located at www.catawba.edu .
APPLICATION PROCESS
Applicants must submit the following materials in a single file, pdf version only, to employment@catawba.edu and dkirklan@catawba.edu : Letter of interest; Current resume or curriculum vitae; and Contact information for three (3) professional references Questions? Please contact David Kirkland with any questions about this position.
