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Job DescriptionManage MS Azure cloud environments in accordance with company security guidelinesDay-to-day activities that provide support to our clients related Azure VDI, O365 and general IT issuesTroubleshoot Windows OS base laptops, wired/wireless LAN, Cloud service and any other office IT related device.
Configuration, maintenance, and optimization of the Office 365 suite within the organizationTroubleshoot incidents, identify root causes, fix, and document problems, and implement preventive measuresProvides all level of technical supports for the customersCoordinate with HQ for projectsManaging IT help desk team and evaluate performanceDevelop daily, weekly, and monthly reports on help desk team's productivity
The position will require traveling, weekend work and after hours work time to time to respond urgent issues.
Fluent in
Proficient knowledge and understanding of MS Azure and O365Understanding of Active Directory and Windows System InfrastructuresAdditional Information•Occasional travel (less than 5%) may be required•All your information will be kept confidential according to EEO guidelines.
SG
SBT Global, Inc.
Cloud PC Admin (Korean Bilingual)
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What they do
An IT Administrator conducts administrative tasks designed to ensure a business' IT network, security systems and servers operate efficiently. Includes investigating and diagnosing network problems, configuring and installing updates. Provides first line IT help, sets up new users and manages security, passwords and backups. May collect IT usage statistics and monitor IT usage of business employees.
$90,726 / year median in New Jersey
-11% projected decline
Job Description
Company DescriptionFull-Time, On SiteSalary:
$71,000 ~ 80,000 (DOE)The individual will be responsible for managing enterprise IT operations, including end-user support, Cloud PC (VDI) environment administration, and Microsoft 365 services. This role will work closely with HQ infrastructure and application teams to ensure stable operation, policy alignment, issue resolution, and continuous improvement of the IT environment. Responsibilities also include project implementation, vendor coordination, project scheduling, and operational support. The ideal candidate will possess strong communication skills, the ability to balance daily operations with project activities, and a solid understanding of enterprise systems, M365 administration, endpoint management, and basic networking.Job DescriptionManage MS Azure cloud environments in accordance with company security guidelinesDay-to-day activities that provide support to our clients related Azure VDI, O365 and general IT issuesTroubleshoot Windows OS base laptops, wired/wireless LAN, Cloud service and any other office IT related device.
Configuration, maintenance, and optimization of the Office 365 suite within the organizationTroubleshoot incidents, identify root causes, fix, and document problems, and implement preventive measuresProvides all level of technical supports for the customersCoordinate with HQ for projectsManaging IT help desk team and evaluate performanceDevelop daily, weekly, and monthly reports on help desk team's productivity
QualificationsMinimum Qualifications:
Related bachelor's degree; or 3~4 years related experience and / or training; or equivalent combination of education and experience3~4 years of experience in enterprise helpdesk environment or Information TechnologyStrong troubleshooting methodology is requiredIndividual must possess a broad knowledge of enterprise equipmentKnowledge in Enterprise AD environmentExperience in Microsoft Azure VDI, Microsoft O365 suiteGreat Communication and presentation skill and must be a team player.The position will require traveling, weekend work and after hours work time to time to respond urgent issues.
Fluent in
Korean/EnglishPreferred Qualifications:
Microsoft Certified Professional (MCP) Security+ CCNA+ Proficient knowledge and understanding of MS Office and other standard software.Proficient knowledge and understanding of MS Azure and O365Understanding of Active Directory and Windows System InfrastructuresAdditional Information•Occasional travel (less than 5%) may be required•All your information will be kept confidential according to EEO guidelines.