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ProTech IT Solutions

System Administator - Level 2

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Job Description

Job description We are a fast-growing Westchester county-based Managed Service Provider (MSP) is looking for an experienced and security-minded Sr. System Administrator who wants to expand their career with a growing MSP. Responsibilities Work on assigned projects such as cloud migration, server migration, and Office365 setups. Be the main point of escalation Monitor customer systems via RMM tools and proactively fix issues Assist with developing technical documentation and procedures Maintain tasks, projects and activities in the relevant IT System of Record Resolve assigned proactive and maintenance tasks. Document maintenance of all computer systems and network infrastructure Configure and support firewalls, VPNs and routers Requirements Proven work experience as a Systems Administrator or similar role for a minimum of three years Extensive experience with administration of Windows AD/DNS/DHCP/GPOs Experience with VMWare and Hyper-V configuration and support Experience in supporting remote computers/servers/users Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving, organizational and multitasking skills Customer-oriented attitude Exceptional written and verbal communication skills Within driving distance to White Plains, NY Preferred Proficiencies Microsoft Remote Desktop Services (TS/VDI) Datto Backup and Replication PowerShell scripting Start to finish Firewall/Router configuration and implementation Microsoft Intune device management Past help-desk system experience
Microsoft Server and Cloud Certifications Job Type:
Full-time Prior MSP working experience is a plus
Pay:
Depends on experience level
Job Type:
Full-time Pay:
$50,000.00 - $80,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off
Experience:
Desktop support: 3 years (Required) Office 365: 3 years (Required) Working for an
MSP:
1 year (Preferred) Ability to
Commute:
White Plains, NY 10603 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance