Systems Administrator

We are looking for a skilled Systems Administrator to join our team on a contract basis in Canton, Michigan. This role requires a strong grasp of IT systems, security protocols, and the ability to work effectively in both office and production environments. As this is an International Traffic in Arms Regulations (ITAR) facility, candidates must meet U.S. Person requirements.

Responsibilities:

• Provide advanced technical support by diagnosing and resolving hardware, software, and network issues.
• Manage and maintain Windows environments, including user profiles, permissions, and device setups.
• Administer servers, networks, and cloud-based systems, ensuring timely updates, patches, and system deployments.
• Monitor system performance and proactively identify and address potential issues.
• Implement and support security protocols, including access controls, data protection, and compliance requirements.
• Document IT solutions, configurations, and procedures to maintain accurate records and support process improvements.
• Utilize ticketing systems like ServiceNow to manage and track IT issues effectively.
• Collaborate with vendors, third-party service providers, and cross-functional teams to ensure smooth operations.
• Support Microsoft 365, Active Directory, and related tools, while assisting with user access and role-based permissions.
• Provide guidance and mentorship to other IT team members within the organization.