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Everforth, Cybercoders

IT Administrator

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What they do

An IT Administrator conducts administrative tasks designed to ensure a business' IT network, security systems and servers operate efficiently. Includes investigating and diagnosing network problems, configuring and installing updates. Provides first line IT help, sets up new users and manages security, passwords and backups. May collect IT usage statistics and monitor IT usage of business employees.

$77,676 / year median in Ohio

-14% projected decline

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Job Description

IT Administrator Position Overview We are seeking an experienced IT Administrator to manage, configure and support our enterprise systems in a manufacturing environment. This role will be the primary point of contact for our ERP platform (preferably Epicor), Windows servers, networks and Microsoft 365 services, ensuring system availability, security and continuous improvement of IT processes to support production, finance and operations teams. Key Responsibilities Administer and configure the ERP system (Epicor preferred): manage users, security roles, modules, workflows and customizations; implement upgrades and apply patches with minimal disruption. Provide day-to-day IT support and troubleshooting for servers, Windows workstations, network devices and Microsoft 365 services; resolve incidents and escalations promptly. Maintain and administer Windows Server environments, Active Directory, SQL Server databases and backups; monitor performance and execute maintenance tasks. Manage network infrastructure including switches, firewalls, VPNs and wireless; ensure reliable connectivity for production and office sites. Support integrations between ERP and other systems (manufacturing equipment, MES, CRM, ecommerce, third-party applications); create and maintain data interfaces and APIs. Configure and maintain content management systems (CMS) and internal portals used for documentation, knowledge sharing and shop-floor instructions.
Implement IT security best practices:
manage patching, antivirus, vulnerability scans, access controls and disaster recovery plans. Collaborate with manufacturing, finance and operations teams to gather requirements, deliver system enhancements and improve business processes. Document system configurations, processes and procedures; create user guides and deliver end-user training and support. Coordinate with vendors and external consultants for ERP projects, system upgrades and specialist support; manage service contracts and licenses. Qualifications Bachelors degree in Information Technology, Computer Science, Engineering or equivalent experience; related certifications (e.g., MCSA, Microsoft 365, CCNA) a plus. 3+ years of hands-on experience as an IT Administrator supporting ERP systems; direct Epicor experience strongly preferred. Strong technical knowledge of Windows Server, Active Directory, SQL Server and Microsoft 365 administration. Experience managing network infrastructure (routing/switching, firewalls, VPN) and server virtualization technologies. Familiarity with ERP integrations, APIs and data exchange between manufacturing systems and business applications. Practical experience in a manufacturing environment or supporting production systems and shop-floor technologies. Proven ability to configure systems, apply patches and perform upgrades with minimal downtime. Solid understanding of IT security principles, backup/recovery strategies and business continuity planning. Excellent problem-solving, communication and interpersonal skills; ability to train non-technical users and collaborate across teams. Ability to prioritize tasks, manage multiple projects and work effectively under pressure; attention to detail and strong documentation habits. Benefits Health Dental Vision Paid time off Retirement plan For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 09/10/2026 and applications will be accepted on an ongoing basis until the position is filled or closed. Everforth CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter . Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements. Salary $75000 - $120000 USD per year

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Other Retirement and Savings