IT Generalist

IT Generalist Premier Air Inc. - 1.0 Stuart, FL Job Details 4 days ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Endpoint Security Network troubleshooting System administration Microsoft Outlook Bachelor's degree in information technology Wireless networking Customer service IT asset management Software implementation Equipment troubleshooting Application deployment Mid-level Windows Printer (troubleshooting support) Software installation System maintenance Bachelor's degree Computer hardware CompTIA Network+ Hardware support Microsoft Teams SharePoint Firewall Management mac

OS IT IP

networking Network infrastructure management Cross-functional collaboration Leadership CompTIA A+ Identity & access management

Information Technology Full Job Description Description:

Summary Premier Private Jets is a growing, dynamic, and vertically integrated aviation services company based in Stuart, Florida. We are committed to safety, operational excellence, and delivering industry-leading customer experience. We are seeking a proactive and service-oriented IT Generalist to support and maintain our IT infrastructure across multiple departments and locations. This role is critical in ensuring reliable technological operations that support both corporate and flight operations teams. Duties and Responsibilities Install, configure, and upgrade software applications; evaluate system upgrades and test compatibility prior to deployment Provide day-to-day technical support to both on-site and remote users Coordinate and execute new office and workstation setups, including hardware, network connectivity, and system access Support and maintain both Mac and PC environments Administer and support Microsoft Office and Microsoft 365 platforms Deploy, maintain, and troubleshoot VoIP phone systems Maintain detailed activity logs for system upgrades, maintenance, and issue resolution Track, assign, and manage IT assets, including hardware, software licenses, and peripherals Administer company ID/access systems and distribution Troubleshoot and resolve issues related to printers, Wi-Fi, and network connectivity Assist with basic network administration, including VPN access, user permissions, and firewall support Support cybersecurity initiatives, including endpoint protection and user best practices Collaborate with departments across operations, maintenance, and corporate teams Perform other duties as assigned

Requirements:

Job Qualifications Strong working knowledge of Windows and macOS operating systems Experience with Microsoft 365 administration (Outlook, Teams, SharePoint preferred) Basic understanding of networking concepts (TCP/IP, firewalls, VPNs) Proven ability to troubleshoot hardware, software, and connectivity issues independently Strong customer service skills with the ability to communicate technical information to non-technical users Excellent organizational and documentation skills Ability to manage multiple priorities in a fast-paced environment Self-starter with strong problem-solving and research capabilities Team-oriented with a collaborative mindset Bachelor's degree in information technology or related field preferred (or equivalent experience) Relevant certifications (CompTIA A+, Network+, or similar) are a plus Compensation and Benefits Medical, dental, vision, and life insurance Short-term and long-term disability insurance Paid time off (PTO), sick leave, and company-paid holidays 401(k) with company match