Mission Integrator
The Swift Group
Remote
Full-Time
Skill Insights
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Job Description
Responsibilities:
Assemble, configure, test, and deploy Android smartphones, tablets, and laptops (Windows/Mac/Chromebook) according to technical specifications. Install, update, and customize operating systems (Android, Windows, iOS) and required applications and security tools. Create and apply system images for efficient, repeatable mass deployment of devices. Enroll and manage devices in Mobile Device Management (MDM) platforms to enforce security, application, and configuration policies. Set up, configure, and maintain routers, switches, wireless access points, and related networking gear, includingTCP/IP, DHCP, DNS, SSID, IP
addressing, LAN/Wi Fi, VPN, and basic firewall settings. Provide break/fix support for hardware, software, and connectivity issues, including diagnosing and repairing malfunctioning hardware (e.g., screens, batteries, basic internal components). Deliver both on-site and remote support to assist users with device setup, network connectivity, and VPN access. Maintain accurate inventory and asset records (serial numbers, IMEI, configuration details) in the asset database/CMDB. Ensure devices meet security and data protection standards, including encryption, antivirus, secure data wiping, and adherence to internal policies. Document configurations, standard procedures, incident history, and service requests to support operational continuity.Requirements:
2+ years of experience in IT support, hardware configuration, or mobile device management (1-5 years acceptable depending on breadth of experience). Strong technical knowledge of Android OS and Windows OS; familiarity with iOS and ChromeOS is a plus. Solid understanding of core networking principles and technologies (routers, switches, TCP/IP, DHCP, DNS, LAN/WAN, Wi Fi, VPN). Experience with MDM platforms and managing fleets of mobile and laptop devices. Strong analytical and problem-solving skills for diagnosing hardware and software issues. Clear written and verbal communication skills, including the ability to follow instructions, document work, and support end-users in a fast-paced environment US citizenship and an active Top Secret clearance.Desired Experience:
Experience supporting mixed device environments (Windows, Mac, Chromebook, Android, mobile phones). Experience with inventory management and asset tracking. Experience supporting distributed or remote users, including occasional on-site visits. We are not working with outside staffing agencies to fill this position, and we will not be accepting unsolicited resumes. All inquiries must go through the recruiting team. #LI-DI1 #Onsite group id: 90970707 Apply nowSimilar remote jobs
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