A Systems Administrator manages the day-to-day operations of an organization's computer networks, including the systems that connect computers and other technology to each other and to outside networks. Installs, organizes, and supports the hardware and software of these systems.
Reporting to the Application Manager, the Applications System Administrator is responsible for coordinating all operational aspects for applications assigned as the primary system administrator and providing backup support for additional systems as needed. Serves as the gatekeeper for any changes, enhancements or modifications to assigned applications. Performs day-to-day analytical and technical tasks, including monitoring application logs, responding to alerts, refreshing test environments, scheduling planned downtimes, and coordinating release and patch upgrades. Maintains an understanding of the overall technical components required by assigned applications. Works closely with IT Directors, Analysts, and Technical teams to provide Tier 3 support for Powers Health applications. Functions as a liaison between Technical Services team and functional end users. Coordinates system implementation activities including installations, upgrades and testing. Position is hybrid.
Required Skills & Qualifications:
Minimum Associate's Degree in Healthcare, Computer Science, Information Technology or a related field with 5 years' experience in IT or application support, ideally with vendor-built products or healthcare applications or Bachelor's Degree in Healthcare, Computer Science, Information Technology or a related field with 3 years' experience in IT or application support, ideally with vendor-built products. Working knowledge of Windows desktop and server operating systems. Experience with Active Directory/LDAP, TCPIP, Microsoft Office applications, Internet, Intranet, SSL encryption, multi-tiered thin client or Citrix + applications server + database server + report server + SAN data storage and client/server architectures preferred. Preferred experience with HTML, SQL, UNIX, InterSystems Cache' and relational database concepts. Preferred knowledge of HL7 protocol and interface engine design. Preferred experience creating or maintain scripts for FTP processes. Strong verbal and written communication skills with ability to interact professionally with clinical and non-clinical stakeholders. Demonstrated critical thinking skills, accountability and customer service orientation. Ability to effectively manage multiple tasks and projects. Detailed oriented with a strong focus on accuracy and quality. Knowledge of programming principles and database structures preferred. Ability to work independently or in a team environment with minimal supervision. Ability to work off hours, evenings, nights, weekends or during planned downtimes as needed for system related issues, maintenance or upgrades. Your Extraordinary Career Starts Here We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals. Our comprehensive benefits program includes, but is not limited to: Medical, dental and vision coverage Wellness program, including free screenings Healthcare and Dependent Care Spending Accounts (HSA) Retirement savings plan Life insurance Disability income protection Employee Assistance Program (EAP) Fitness center discount program Tuition assistance and career development Paid Time Off (PTO) Reward and recognition programs Join our team of healthcare professionals at Powers Health. Apply today!
