ADMINISTRATOR L2

ADMINISTRATOR L2

Wipro Limited - 3.8 Plano, TX Job Details $37,500 - $83,600 a year 1 day ago Benefits Disability insurance Health insurance Dental insurance Paid time off Qualifications Cisco routers/switches implementation Network switching BGP Open Shortest Path First (OSPF) implementation Network routing

EIGRP Full Job Description Job Description Job Title:

ADMINISTRATOR L2

City:

Plano State/Province:

Texas Posting Start Date:

4/29/26 Wipro Limited (

NYSE:

WIT, BSE

507685,

NSE:

WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description Network Operations & Support Provide L2 support for enterprise and mid-market client networks Troubleshoot and resolve incidents (P1-P4) within SLAs Perform deep-dive troubleshooting on routing, switching, VPN, and WAN issues Support 24x7 operations Technology Focus Cisco (Primary): Routing & Switching, VLANs, STP, OSPF, BGP, EIGRP, ACLs, NAT, QoS Juniper (Secondary): Junos OS, SRX firewalls, EX/QFX switching, OSPF/BGP VeloCloud SD-WAN (Tertiary): Edge provisioning, monitoring, overlay/underlay troubleshooting Incident & Change Management Manage incidents through resolution (ServiceNow preferred) Participate in Major Incident bridge calls Execute standard changes and assist implementations Follow ITIL v4 practices Customer & Vendor Interaction Communicate with customers during outages Coordinate with vendors (Cisco TAC, Juniper JTAC, VMware support) Provide timely status updates Documentation & Continuous Improvement Maintain diagrams, SOPs, and runbooks Contribute to Problem Management Recommend improvements for automation and monitoring Required Qualifications 3-7+ years in network operations or MSP environment Strong Cisco routing & switching experience Working knowledge of Juniper Basic SD-WAN (VeloCloud) experience Experience with ServiceNow or similar tools Understanding of TCP/IP, DNS, DHCP, OSPF, BGP, VPNs Preferred Qualifications Cisco

CCNA / CCNP

Juniper

JNCIA / JNCIS

VMware SD-WAN certification Experience in MSP environments ͏ ͏

Mandatory Skills:

Network Data Admin .

Experience:

1-3 Years . The expected compensation for this role ranges from $37,500 to $83,600 . Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law. Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.