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ZT
Zillion Technologies, Inc.
IT Desktop / IT Technical Support
Career Insights for IT Administrator
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Scorecard
Based on Virginia data
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What they do
An IT Administrator conducts administrative tasks designed to ensure a business' IT network, security systems and servers operate efficiently. Includes investigating and diagnosing network problems, configuring and installing updates. Provides first line IT help, sets up new users and manages security, passwords and backups. May collect IT usage statistics and monitor IT usage of business employees.
$97,470 / year median in Virginia
-12% projected decline
Job Description
Provision, configure, and deploy desktop hardware, laptops, mobile devices, and peripherals. Troubleshoot hardware, OS (Windows/macOS), application, network connectivity, and user access issues. Manage user accounts, permissions, and group policies using Active Directory and Microsoft Entra ID. Log, prioritize, escalate, and resolve IT service requests within strict SLA timeframes. Overview Industry
- IT•Consulting Services / Advisory Services Job Role•IT Desktop / IT Technical Support Employment type•Full Time•On Contract Work Mode•In Office Qualifications Any Graduate•Any Specialization Any Post Graduate•Any Specialization Any Doctorate•Any Specialization Job Related Keywords Desktop Support Technical Support Active Directory Windows/macOS Troubleshooting Hardware Provisioning Ticketing Systems Office 365