DEPARTMENT

IS

INFRASTRUCTURE LOCATION

GENERAL

OFFICE, EAU CLAIRE, WI REPORTS TO

TEAM

LEAD, MANAGER TRAVEL REQUIRED?

OCCASIONAL

PAY RANGE

$17.25/HOUR Why Work for Menards? Profit Sharing & Team Member Discount Highly collaborative work environment Monday - Friday work week On campus coffee shop/cafeteria with live music!

POSITION SUMMARY

The Network Administrator Intern is a part-time, year-round position that will assist in the minor day-to-day administration; support and ongoing enhancement of Menard, Inc's network (LAN, WAN, Wireless) infrastructures. This position requires working in a secure, mission-critical environment, assisting Network Administrators and Team Leads with installation, configuration, and testing of multi-vendor network equipment. During summer months this job may require traveling to remote offices to assist in post network maintenance. The position requires 15-20 hours per week between 8:00 a.m. - 5:00 p.m. Monday-Friday. The schedule is flexible and we work with your school schedule!

PRIMARY RESPONSIBILITIES

Support:

Maintain a basic working knowledge of Menards' corporate network. Provide low-level network administration services. Monitoring the health of the overall network, reporting problems and incidents as necessary. Participate in the configuration and installation of Network Architecture. Assist in first line of support for network infrastructure. Troubleshooting configuration issues involving software conflicts, hardware problems, network protocols (TCP/IP). Assisting staff with the proper operation of the system. Working with external vendors and support providers as required. Assisting in new device certification process Meet with business teams and technical support staff to evaluate and assess user satisfaction Ensure Service Level Agreements are met Thoroughly test all changes prior to implementation Provide technical support to Menards' IS staff

POSITION REQUIREMENTS

Attending school for an Associate or Bachelor degree in Computer Science, Networking or equivalent. Minimum 1 year of experience in networking or computers. Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills. Excellent analytical skills for problem determination and resolution. Ability to remain calm and courteous in demanding situations Ability to manage multiple priorities. Ability to work independently, as well as, cooperate with others.

Preferred Knowledge:

Cisco equipment and Cisco

IOS TCP/IP

Protocols Fast / Gigabit Ethernet network implementation Router configuration, support and problem analysis Switch configuration, support and problem analysis Wireless configuration, support and problem analysis Modems, Terminal Servers, Dialup Servers, Security Authentication for Radius and TACACS Protocol problem analysis desirable HTML, Python, Linux Red Hat or SUSE, Windows 7/10, Android May be required to work overtime including weekends. Must be able to work in Eau Claire, WI for the duration of the internship Candidates must be eligible to work in the United States without sponsorship