Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

Snap-on Inc

Service Support Specialist I

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 5 weeks ago

Location: Kenosha, WI (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/4/2026

Career Insights for Server Administrator

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Wisconsin data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Server Administrator oversees computer networks, ensures their efficiency by maintaining software updates, designing and implementing new system structures and monitoring server activity. Documents technical requirements, creates and implements a timetable for network maintenance, ensures security firewalls are updated regularly and remain fully functional.

$98,889 / year median in Wisconsin

-11% projected decline

Explore Career

Job Description

Service Support Specialist I Snap-on Inc - 3.6 Kenosha, WI Job Details Temporary | Full-time 12 hours ago Qualifications Desktop computer repair Implementing network security tools Windows Incident Escalation Microsoft Office Desktop (troubleshooting support) Remote access software Resolving technical support tickets Desktop applications Phone triage Escalation handling

Full Job Description Overview:

Overview Snap-on Incorporated is seeking a Service Support I Specialist in its IT Department, in the Kenosha, Wisconsin General Office. This person will provide I/T technical support for end users on several applications over the phone. This position is a temp to hire role in a technical call center. This resource will handle support calls that come directly from employees of Snap-on and Snap-on Franchisees. They will resolve Level 1 support issues, application and connectivity issues, mail issues, etc. For issues the resource cannot resolve, they will engage/escalate to internal Snap-on resources as required.

Qualifications This person must have:

The ability to install and troubleshoot network wireless cards from multiple vendors The ability to understand software firewalls and configuration Excellent communication, organization, and documentation skills The ability to understand call queues and escalations Knowledge of web technologies The ability to troubleshoot moderate PC problems A basic understanding of synchronization utilities and remote assistance tools, such as GoToAssist or GoToMyPC Knowledge in MS Office applications, Windows 10, and IE/Chrome/Firefox experience A flexible work schedule (coverage ranging between 7:00am - 9:00pm with ability to rotate late shift)