2026 Information Systems Seasonal Team Member

2026 Information Systems Seasonal Team Member Glendale, AZ Job Details Seasonal From $16.35 an hour 1 day ago Qualifications Some college Preventative hardware maintenance Maintaining an organized workspace Wireless networking Outdoor work Labeling Equipment installation Equipment troubleshooting Windows Printer (troubleshooting support) Software installation High school diploma or GED Patch management Computer hardware Networking hardware installation Hardware support Customer support ticket management ServiceNow IT Clean workspace maintenance Equipment inventory management POS systems Escalation handling Communication skills Entry level 802.11 (Wi-Fi)

Information Technology Full Job Description Overview:

The IS Support Staff is responsible for providing first-line technical support for park technology systems, including point-of-sale (POS) terminals, network connectivity, time clocks, and general computing equipment. This role ensures that all technology essential to park operations is functioning smoothly to provide guests with excellent experience. Starting Pay $16.35/hour

Responsibilities:

Provide technical assistance and troubleshooting for park staff with hardware, software, and network issues. Install, configure, and maintain computers, printers, phones, and POS systems across the park Support and monitor park Wi-Fi and wired network infrastructure. Set up and maintain employee time clocks, and access systems Assist with software updates, system patches, and preventative maintenance. Document and track support requests using ServiceNow or a similar ticketing system. Ensure all IT equipment is inventoried, properly labeled, and maintained. Work with vendors or the corporate IT team when escalations are required. Provide on-call support for critical systems during park operating hours. Maintain a clean, organized, and secure IT workspace.

Qualifications:

High school diploma or GED required; some college in Information Technology preferred. Experience with Windows operating systems, networking, or hardware troubleshooting. Customer service or help desk experience preferred. Ability to lift up to 50 lbs and work both indoors and outdoors in varying weather conditions. Availability to work weekends, holidays, and flexible hours during the park season. Must be at least 18 years of age. Strong problem-solving and communication skills. Basic understanding of network setups (IP addressing, routers, switches). Familiarity with POS systems and ticketing hardware a plus. Organized, detail-oriented, and able to handle multiple tasks simultaneously.