LEAD INFORMATION TECHNOLOGY TECHNICIAN

City of Huntington Beach, CA - 4.3 Huntington Beach, CA Job Details Full-time $6,494.80 - $9,138.13 a month 12 hours ago Benefits AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account On-the-job training Vision insurance Credit union membership Flexible schedule Life insurance Qualifications Project management experience in technology Hardware maintenance Software installation Company vehicle operation Non-CDL Class C Computer hardware Full Job Description This promotional recruitment is o nly open to current "Regular" City of Huntington Beach employees. (Employees who have not completed their INITIAL probationary period are not eligible).

Note:

This job description is currently being updated and is under review for final approval. In Huntington Beach, we believe passionately that the key to becoming the best beach City in the world starts and ends with finding the right people to join our team. At this time, we have an outstanding career opportunity available, as we're looking for the right person to serve as Lead Information Technology Technician for the Information Technology Services Department. Information Services Department The Information Services (IS) Department provides essential internal services to all City departments through the integration of people, processes and technology to increase efficiencies and effectiveness, serving as the technology foundation that enables the City to function securely and reliably. We recognize the importance of partnering with City departments to develop technology solutions that are innovative, secure, reliable, cost effective and scalable. We believe in the concept of future proofing these solutions to ensure a sustainable working model that continues to deliver successful results. Information Services is organized into three divisions: Technology Engagement & Support, Business Applications and Infrastructure Systems. Additional responsibilities such as administration, cyber security, Geographic Information Systems (GIS) and public safety are distributed equally throughout the department. The Position Under general supervision, performs a wide range of highly complex technical duties to provide effective support for network services and business processes. The Lead Information Technology Technician performs advanced journey-level, highly complex work with broad discretion regarding application of procedures and guidelines and setting work priorities. Incumbents provide mentoring, on-the-job training and guidance to other staff. Positions assigned to this classification must posses advanced knowledge of the principles, theories, and best practices of complex technician work, as well as project management skills, required to perform the work. Examples of Essential Duties Installs, configures, tests, troubleshoots and repairs standard desktop hardware and software as well as various peripheral equipment Installs and maintains complex network support equipment including routers, switches, hubs, fiber optics and other specialized LAN/WAN devices Conducts inventory of hardware and software, updates and maintains database inventory system during new installations and relocations Monitors various systems for abnormal situations and error messages; performs advanced troubleshooting, diagnosis and repair of malfunctioning equipment and software. Performs advanced information system security duties; implements network and data security standards; implements administrative and technical safeguards as needed to ensure appropriate security monitoring, mitigation, documentation and auditing for compliance as well as investigation purposes; maintains well-documented, organized tape library. Creates and maintains network shares, printers and server monitoring devices; configures network communication devices for optimum server and network connectivity Performs highest level of troubleshooting and repair of equipment Performs various system quality assurance activities; tests and troubleshoots system issues using appropriate technology; executes testing plans to validate functionality and resolve issues. Plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; obtains new and upgraded system hardware and software from vendors; utilizes appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determines and documents proper installation parameters for software and hardware to ensure smooth integration, transition and efficiency. Develops and maintains technical documentation of processes, procedures and produces training materials; provides operating instructions and trains users in procedures for hardware and software use may develop and present various training sessions to users. Train audio visual and desktop users regarding routine technical processes; provides information on basic system and application functions; explains user access rights. Informs management of existing or potential production problems; maintains problem logs; communicates with higher-level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes In lead capacity, assigns daily work tasks, oversees the work of, and provides training to other staff members when serving as project leader of designated projects Reports to work as scheduled and works various hours, including nights and weekends as deemed necessary by supervisor/manager, to conform with changing priorities and meet deadlines; maintains regular and consistent attendance record Minimum Qualifications Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes

Education:

Associate's degree in computer science, telecommunications or other closely related field.

Experience:

Five (5) years' journey-level experience installing and maintaining computer hardware and software applications and support, including one year project management experience.

Licenses/Certifications:

Possession of a valid California Class C driver's license and an acceptable driving record are required at the time of appointment and throughout employment.

SPECIAL CONDITIONS

Must be able to respond to emergency services call out. Must pass a comprehensive background investigation. Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program.

Public Employee Disaster Service Worker:

In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.

APPLICATION AND SELECTION PROCESS

An online application must be completed in full. Applicants must clearly demonstrate that they meet the minimum education, experience, license and/or certification requirements to be invited to a virtual oral exam (weighted 100%), tentatively scheduled for September 17, 2026 . Eligible List Selection Interview Background Investigation Appointment Supplemental Information The City of Huntington Beach offers a comprehensive benefit package to Huntington Beach Municipal Teamsters (formerly MEA) members, including: The

SALARY RANGE

is composed of seven steps. Merit step increases are based on satisfactory performance.

PROMOTIONS

within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations.

TWELVE PAID HOLIDAYS

provided per year.

GENERAL LEAVE

with pay of 176 hours is granted to regular full-time employees. After four years' service additional general leave hours are earned, up to 256 hours after fifteen years' service.

EDUCATIONAL INCENTIVE PLANS

are available for eligible employees to develop their knowledge and abilities.

GROUP INSURANCE PROGRAMS

are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances.

FLEXIBLE SPENDING ACCOUNTS

are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses.

RETIREMENT BENEFITS

are provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. Effective January 1, 2013, the Public Employees' Pension Reform Act will apply to new members of CalPERS. A new member is defined as a new hire who is brought into CalPERS membership for the first time on or after 1/1/13 and has no prior membership in a California public retirement system; is not eligible for reciprocity with another California public retirement system; or is rehired by a different CalPERS employer after a break in service of greater than six (6) months. All employees hired on or after January 1, 2013 will be subject to CalPERS membership review for applicability of PEPRA. Employees enrolled in CalPERS prior to January 1, 2013 are considered classic members. The benefit formula, final compensation period, and member contribution rate is as represented below:

Classic Miscellaneous Members:

Benefit Formula Miscellaneous 2.5% at age 55 Final Compensation Period 1-year Final Compensation Member Contribution Rate 9.0% of Reportable Compensation New Miscellaneous Members under

PEPRA:

Benefit Formula Miscellaneous 2% at age 62 Final Compensation Period 3-year Final Compensation Member Contribution Rate 8.25% of Reportable Compensation (eff. 7/1/23)

DEFERRED COMPENSATION

Two voluntary deferred compensation 457 plans are available.

CREDIT UNION

membership is available to all City employees and provides access to low interest loans.

FLEXIBLE WORK SCHEDULES

Employees will have the option of working a 5/40 or 9/80 work schedule with Supervisor and Department Head approval. Employees assigned to the Police Department shall retain the option of working the 4/10 work schedule with Supervisor and Department Head approval. In order to maintain service to the public, departmental effectiveness, productivity and/or efficiency, a Department Head may assign an employee a different work schedule that is in compliance with the requirements of FLSA with City Manager approval. An Agency Shop Agreement exists between the City of Huntington Beach and the Huntington Beach Municipal Teamsters (HBMT). As a result, employees in classifications represented by the HBMT are required, no later than 30 days after commencing employment, to either opt out or become a dues paying HBMT member. All dues are collected via payroll deduction and distributed directly to HBMT for processing.

NOTE:

The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice.