Description:

The role of Entry Level Installation Technician is to deliver the highest level of customer service while installing, servicing, and testing complex monitoring systems in a hospital environment, adhering to stringent real-time patient-data requirements. Candidate should possess strong mechanical aptitude, experience in professional system installation settings, and a willingness to learn new technologies.

Requirements:

MAJOR RESPONSIBILITIES

Willingness and ability to travel 80-100% of the time (depending on market) Complete tasks on scheduled date and within a specified timeframe while offering world-class customer service Comply with protocols for communicating status and issues related to work orders Troubleshoot complex network issues to ensure acceptable quality of service Assist with and install complex, multi-phase systems composed of IT infrastructure and patient-monitoring equipment in both clinical and non-clinical environments Provide technical review of system configurations to ensure viability of system performance Provide management with feedback and ideas for continuous improvement Being a valued part of a diverse and dynamic team

QUALIFICATIONS

High school degree or equivalent Experience in healthcare and complex networks is a plus Professional manner, appearance, and discretion in engaging customer Use standard office equipment such as computers, phones, medical test equipment, and hand tools Reliable transportation for coverage area Self-guided and able to work independently Strong organizational skills

PHYSICAL REQUIREMENTS

Carry and monitor company phone, be available and responsive during scheduled and non-scheduled hours, except during rest and meal periods as required by applicable state law Flexible in working hours as this position will require customer support during non-regular business hours, mandatory overtime on short notice, and/or weekend work as necessary Lift carry, push, or pull up to 20 pounds, occasionally up to 50 pounds, with assistance available Frequently stand, walk, stoop, kneel, twist, crawl, and extended reach Regular grasping and repetitive hand movements.

BENEFITS

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance