Position Overview We are seeking a dependable and technically skilled Network & Hardware Technician to join our team full-time. This position will be responsible for installing, configuring, maintaining, troubleshooting, and supporting network infrastructure, computer hardware, and related technology systems. The ideal candidate has strong problem-solving skills, excellent attention to detail, and the ability to work independently while providing professional technical support to employees and customers. Key Responsibilities  Install, configure, maintain, and troubleshoot network equipment, including routers, switches, access points, and firewalls.  Set up, repair, upgrade, and maintain desktops, laptops, servers, printers, and other hardware.  Diagnose and resolve network connectivity, hardware, and performance issues.  Monitor network systems and assist with maintaining network security and reliability.  Install and configure operating systems, software, drivers, and hardware components.  Perform hardware replacements, upgrades, and preventive maintenance.  Troubleshoot wired and wireless network connections.  Maintain accurate documentation of hardware, network equipment, configurations, and repairs.  Assist with user accounts, permissions, and basic IT support when needed.  Respond to technical support requests in a timely and professional manner.  Work with vendors and service providers when hardware or network issues require additional support.  Follow company security, data protection, and IT procedures.  Stay current with networking technologies, hardware, and industry best practices. Qualifications  High school diploma or equivalent; technical certification or degree in IT, networking, or a related field is a plus.  Previous experience with computer hardware, networking, or IT support preferred.  Familiarity with TCP/IP, DNS, DHCP, Wi-Fi, LAN/WAN, and basic network troubleshooting.  Experience working with Windows computers and common business software.  Ability to diagnose hardware and connectivity problems effectively.  Strong communication and customer-service skills.  Excellent organizational and time-management abilities.  Ability to lift and move computer equipment as needed.  Ability to work independently and as part of a team. Preferred Skills & Certifications  CompTIA A+, Network+, or similar certifications.  Experience with Dell, Ubiquiti, Aruba, Sonicwall or other networking equipment.  Experience with network cabling and hardware installation.  Familiarity with Windows Server, Active Directory, or cloud-based systems.  Basic understanding of cybersecurity and network security practices.

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person