Job Title:

IT Generalist Location:

Cape Canaveral, FL Employment Type:

Temporary Industry:

Aerospace & Defense Compensation:

$34.65/hour

Schedule:

9x80 About the

Opportunity:

This role supports day-to-day network operations by performing network moves, adds, and changes; installing and configuring network equipment; and maintaining connectivity across user, office, and data center environments. The position serves as a first responder for service tickets, troubleshooting network issues, coordinating with users and technical teams, and supporting break/fix activities to restore service and meet performance targets. It also includes hardware testing, documentation, asset management, compliance with IT security standards, and support for scheduled maintenance or change-control activities.

Why You'll Love Working Here:

Supportive, team-driven culture that values collaboration, transparency, and accountability Opportunity to grow your career with a global workforce solutions leader serving multiple industries People-first environment that encourages employees to bring their authentic selves to work Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates Why This Opportunity is

Exciting:

This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally. About Acara Solutions Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide. Sound like a good fit?

APPLY TODAY!

What You'll Do:

Tier 1 Help Desk Incident and Service Request monitoring using the Service Now ticketing platform First call contact, for both remote and in person troubleshooting across the entire base, to reach an acceptable resolution Scheduling coordination for in-person troubleshooting and resolution Troubleshooting operating system and business application anomalies Refreshing updated hardware with updated hardware, that includes, user contact, scheduling, data backups, data transfers, in-person system delivery & white glove treatment upon delivery to ensure the user is 100% operational with their new pc Business application developer or packager coordination when initial attempts at troubleshooting are unsuccessful PC imaging and associated configuration updates in between quarterly image releases Equipment inventorying, asset tracking, auditing, and disposition Unboxing, moving, lifting, carrying and delivery of computer equipment and peripherals IT equipment moves between buildings, floors, and cubicles Adjunct video teleconference hardware and software assistance within business conference rooms Network connectivity surveys and verification at designated end-user seating locations Demonstrated verbal and written communication skills Organizational capabilities that allow for balancing multiple tasks and shifting business priorities Ability to bring issues to a full closure, without leaving behind unfinished work

What You'll Bring:

3+ years of experience with network troubleshooting with routers, switches, firewalls, DNS servers 3+ years experience with LAN/WAN management

Active Security Clearance HS Diploma or Equivalent What Sets You Apart:

Current Security+ (DoD 8570 Level II) certification Network troubleshooting - TCP/IP, DHCP, DNS, VPN, WAN tech RFID reader operation & maintenance PBX telephone network operation & maintenance TACLANE encryptor & Gem One console experience Experience with Microsoft 11

Additional Information:

Current DoD/DoW Secret clearance After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit. The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy | Acara Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with

F-1 OPT STEM

work authorization status.