Prometric Test Center Administrator

• Part Time Prometric Testing Center of Peoria Peoria, IL Job Details Part-time $15.00
• $15.

50 an hour 10 hours ago Benefits Paid training 401(k) Employee assistance program Flexible schedule Qualifications Customer communication Teamwork In-person customer service English High school diploma or GED Problem-solving Customer engagement Desktop applications Full Job Description Do you like engaging with people and helping them achieve their goals? Are you seeking supplemental employment, working 5-10 hours per week and fill in as needed for more hours? Are you a retiree or student looking for some extra income? Are you a good team member and enjoy working with a great team? If this sounds like you, being a Test Center Administrator at Prometric of Decatur may just be right for you. Full job description Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.

About Us:

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.

JOB TITLE

Test Center Administrator

REPORTS TO

Test Center Manager

DEPARTMENT

Test Center

LOCATION

Peoria, IL

TEST CENTER ADDRESS

7820 N. University Street Peoria, IL 61614 Suite 106 JOB

OVERVIEW

The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world. Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment. PERKS for team members No selling or quotas Office setting environment No inventory, stocking, floor moves or overnight shifts! Paid training 401K Employee Assistance Program Be part of a great team

AVAILABLE SCHEDULE

Part Time

• Hours Will Vary Schedule:

  Site may be open Monday through Saturday 7am to 5pm. Saturday availability required. Occasional evening hours required but not likely. No Holidays. Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day
• Monday through Saturday
• between the hours of 7am and 5pm Candidate must be open to flexible scheduling.

This is strictly a part-time position and will remain as such. Schedules are available 2 weeks in advance.

RESPONSIBILITIES

Maintain and apply expert knowledge of test center policies, practices and procedures Greet examinees and verify identification Perform required security checks including the use of wands Continuously monitor candidates as they complete exams Report and/or resolve candidate issues with urgency Maintain secure environment and materials in the test center at all times Ensure every candidate receives a fair and comfortable testing experience Report any occurrences outside company guidelines Ability to be flexible with scheduling based on Prometric days of operations Represent Prometric's vision, mission and values Safeguard the test center from misconduct If applicable, digitally scan and record candidate fingerprint identification

QUALIFICATIONS

EDUCATION:

High school diploma or equivalent required College experience a plus

EXPERIENCE

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) Must be 18 years of age to qualify

SKILLS:

Ability to communicate professionally and effectively with candidates and coworkers Ability to write detailed and accurate reports and correspondence Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)

PHYSICAL JOB REQUIREMENTS

Must be able to bend, stoop, and lift up to 40 pounds Ability to remain in a stationary position for extended periods of time while administering exams. Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room. Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam. Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols.

Job Type:

Part-time Pay:

$15.00

• $15.

50 per hour

Benefits:

401(k) Flexible schedule Application Question(s): Are you seeking a part-time job with only 5-10 hours per week, also fill in as needed, and including some hours on Saturday?

Language:

English (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Peoria, IL 61614 (Required)

Work Location:

In person