at Marathon Petroleum Corporation in Robinson, Illinois, United States Job Description Findlay, Ohio El Paso, Texas Anacortes, Washington Wilmington, California Martinez, California Canton, Ohio Mandan, North Dakota Salt Lake City, Utah Dickinson, North Dakota Robinson, Illinois Detroit, Michigan Carson, California Catlettsburg, Kentucky St Paul Park, Minnesota Garyville, Louisiana Texas City, Texas Kenai, Alaska Full time 00023452 An exciting career awaits you At MPC , we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Position Summary This position is responsible for providing operational and technical support for refinery Operational Technology (OT) server and/or network environments. The successful candidate must understand business requirements and translate these requirements into solutions while working as part of a team. The position must work collaboratively with multi-disciplinary workgroups to seek solutions to problems. The position must champion compliance and change efforts which result in improved reliability and security of infrastructure services. It is expected that the candidate will always follow the refinery personnel safety requirements. Key Responsibilities + Performs routine operating system, network, and hardware preventative maintenance and performance tests based on hardware, network, and process control vendor operating system practices, to ensure uninterrupted and optimum system performance. + Performs and collaborates with the process Owner on root cause analysis of simple problems and tracks and reports to manager. Works with Engineers and/or Operations to resolve issues. + Provides basic technical support for hardware, applications, network, and systems administration. Assists in resolving basic hardware and software issues, system procedures, transactions, and system downtime. Collaborates with Process Engineers to troubleshoot and restore services. Follows predefined procedures for system tuning and optimization using IT Service Management practices, best-in-class recommendations, and operating procedures. + Generates and maintains performance and utilization metrics for infrastructure systems; prepares regular reports on system and network performance and capacity. Identifies potential solutions to issues identified in reports. + Participates in the design and configuration of hardware, network, and software systems based on predefined guidelines and specifi To view full details and how to apply, please login or create a Job Seeker account