Epic Personnel Partners is hiring a Systems Support Technician in Franklin, KY!

Systems Support Technician:

Ensures the smooth operation and maintenance of IT systems in a multi-temperature environment. They resolve technical issues related to hardware, software, and network infrastructure, providing timely support to minimize downtime and ensure continuous operations. Additionally, they manage and update equipment, ensuring it functions effectively in varying temperature conditions

Salary:

$20-$21/Hr.

Key Responsibilities:

Resolve and log IT support emails and phone issues. Setup, maintain, and troubleshoot PCs, mobile phones, and printers. Configure and troubleshoot network devices and infrastructure. Provide support for Autonomous Guided Vehicles (AGV) and resolve OS/device issues. Perform routine maintenance, data recovery, and manage equipment inventory.

Qualifications:

4+ years of professional IT experience with expertise in Windows OS, Office applications, and network technologies (switches, routers, access points). Proficiency in Windows server, Active Directory, and Exchange. Strong written and verbal communication skills, with the ability to simplify technical concepts. Excellent analytical, organizational, and customer service skills. Knowledge of Linux, warehouse operations, logistics technology, and experience with Autonomous Guided Vehicles (AGVs) are a plus. #BOWL-1 Epic Personnel Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have held other job titles of IT Support Technician, Help Desk Technician, Desktop Support Technician, Network Support Technician, Systems Administrator, Technical Support Specialist, IT Service Desk Technician, IT Systems Technician, Computer Support Specialist, Network Administrator, we welcome you to apply!

Job Type:

Full-time Pay:

$20.00 - $21.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person