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Robert Half

NOC Technician

Job Description

We are looking for a skilled NOC Technician to join our team in Somerset, New Jersey. This position involves monitoring and maintaining network operations, ensuring system reliability, and addressing technical issues promptly. As a long-term contract role, it offers an excellent opportunity to contribute to critical network support and operations.
Responsibilities:
  • Monitor network systems to ensure continuous operation and promptly address outages or performance issues.
  • Perform routine maintenance tasks to optimize system performance and reliability.
  • Troubleshoot and resolve technical problems related to network infrastructure, including wireless protocols and cable assemblies.
  • Collaborate with team members to implement solutions for network-related challenges.
  • Document and report network performance metrics and issues to relevant stakeholders.
  • Configure and optimize network tools, including Norton Utilities for Windows.
  • Support Wireless Application Protocol (WAP) and Wireless Personal Area Network (WPAN) technologies.
  • Maintain and upgrade network hardware and software as required.
  • Ensure compliance with company standards and protocols in all network operations.
  • Provide technical guidance and support to other departments as necessary.
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