We are looking for a skilled NOC Technician to join our team in Somerset, New Jersey. This position involves monitoring and maintaining network operations, ensuring system reliability, and addressing technical issues promptly. As a long-term contract role, it offers an excellent opportunity to contribute to critical network support and operations.
Responsibilities:
- Monitor network systems to ensure continuous operation and promptly address outages or performance issues.
- Perform routine maintenance tasks to optimize system performance and reliability.
- Troubleshoot and resolve technical problems related to network infrastructure, including wireless protocols and cable assemblies.
- Collaborate with team members to implement solutions for network-related challenges.
- Document and report network performance metrics and issues to relevant stakeholders.
- Configure and optimize network tools, including Norton Utilities for Windows.
- Support Wireless Application Protocol (WAP) and Wireless Personal Area Network (WPAN) technologies.
- Maintain and upgrade network hardware and software as required.
- Ensure compliance with company standards and protocols in all network operations.
- Provide technical guidance and support to other departments as necessary.