A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.
Grafton, MA Job Details Full-time $46.53 - $54.95 an hour 7 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Equipment service recordkeeping Engineering equipment malfunctions diagnostics Microsoft Excel Microsoft Outlook Technical documentation Equipment troubleshooting Shift management Mid-level High school diploma or GED Maintenance activity documentation IT infrastructure Analysis skills Supervising experience Decision making Mentoring Networking equipment (troubleshooting support) Trade school Leading team collaboration initiatives Technical troubleshooting support Technical writing experience within technology 4 years Preventive machine maintenance Full Job Description About the Role Looking for the stability and long-term career growth that come with a Union position? Join CBRE as a Union Engineer supporting a critical Financial Services client at a highly secure, mission-critical facility in Grafton, MA. This opportunity is ideal for experienced maintenance and engineering professionals who thrive in environments where reliability, uptime, and operational excellence are essential. You'll play a key role in supporting the infrastructure that powers a leading financial services operation, helping ensure critical systems remain fully operational around the clock. One of the standout benefits of this role is the schedule: four 10-hour shifts, providing a predictable workweek and more time off to enjoy what matters most. Schedule Wednesday - Sunday Four 10-Hour Shifts Enjoy the benefits of compressed scheduling, with fewer commute days and greater work-life balance while maintaining full-time hours.
What You'll Do:
As a member of the CBRE Union Engineering team, you will be responsible for supporting equipment maintenance, troubleshooting, and system reliability within a critical operations environment. Troubleshoot, diagnose, and restore equipment and technical systems. Support preventive maintenance programs to maximize uptime and system performance. Address complex network and equipment issues that impact facility operations. Maintain accurate documentation, maintenance schedules, and technical records. Participate in system updates, user training initiatives, and technical documentation development. Apply advanced technical knowledge to solve complex operational challenges. Mentor and support team members while sharing expertise across multiple disciplines. Lead by example and demonstrate behaviors consistent with CBRE's RISE values. Support operational, project, and service initiatives that contribute to overall site performance.
What You'll Need:
High School Diploma, GED, or trade school diploma with 4-5 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Prior shift manager or supervisory experience preferred. Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. Ability to exercise judgment based on the analysis of multiple sources of information. Willingness to take a new perspective on existing solutions. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Organizational skills with an advanced inquisitive mindset. Should any element of this Job Description conflict with the provisions of an applicable collective bargaining agreement, the terms and conditions of the collective bargaining agreement will prevail. Why CBRE? When you join CBRE, you become part of the global leader in commercial realestate services and investment that helps businesses and people thrive. We aredynamic problem solvers and forward-thinking professionals who createsignificant impact. Our collaborative culture is built on our shared values —respect, integrity, service and excellence — and we value the diverseperspectives, backgrounds and skillsets of our people. At CBRE, you have theopportunity to chart your own course and realize your potential. We welcome allapplicants. Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc. Internal advancement available after 6 month mark Competitive Pay Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience,skills, and aspirations. We do not use artificial intelligence (AI) tools tomake hiring decisions, and we ask that candidates disclose any use of AI in theapplication and interview process. The pay range for this position is subject to an applicable Collective Bargaining Agreement. The negotiated rate range for the Union position is $46.53 - $54.95 per hour. Please refer to the Collective Bargaining Agreement regarding pay scale.
Equal Employment Opportunity:
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations:
CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
