Network Operations Center Technician - Night Shift (10pm-6am) 123NET - 3.2 Southfield, MI Job Details Full-time 11 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Interpersonal skills LAN Phone customer support

Problem-solving WAN Full Job Description Job Title:

Network Operations Center Technician - Night Shift (10pm-6am)

Company Overview:

123.NET, LLC is headquartered in Southfield, Michigan, and has been providing High-Capacity Business Internet, Colocation, and Telecommunications services successfully for 30 years from small to Fortune 500 companies. We are one of Michigan's fastest-growing privately held companies offering competitive wages, healthcare benefits, and a great work environment. We attract top talent, bringing diverse experiences and creativity to our team and fostering an environment that enables employees to apply their skills, creativity, and experience in an independent and impactful way. Our people are at the core of our success. We attract and retain top talent who bring diverse experiences, creativity, and leadership to our team. We are growing rapidly and are passionate about making a difference every day. Our Mission - Building network to make Michigan communities and businesses the best connected on the planet. A NOC Technician (Night Shift) holds the responsibility of working during the third shift. Their duties include attending to customer phone calls, managing customer support tickets, addressing customer concerns and finding solutions, providing timely and accurate feedback, monitoring the data center, and assisting in the resolution of facility-related issues. Comprehensive training will be provided to ensure success in the role.

Work Location :

In person

Job Type :

Full-time (on-site)

Hours :

10pm-6am

EST Required Qualifications:

Must be Authorized to Work in the U.S. Without Sponsorship WAN/LAN-Related Experience Desired IT-Related Experience Desired Ability to Work on

On-Call Rotation Excellent Verbal and Written Communication Skills Strong Problem Solving Skills Benefits:

Comprehensive benefits package including medical, dental, and vision coverage. 401(k) retirement savings plan with company match. Paid time off and holidays. Opportunities for career growth and advancement within the company. Thank you for your interest in working with 123NET! If your resume is selected, we will reach out through email with information about the rest of the hiring process.

Job Type:

Full-time Work Location:

In person