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RH
Robert Half
Network Technician
Entry-Level JobVerifiedNo experience needed
Review key factors to help you decide if the role fits your goals.
Entry-Level Job
Verified
No experience needed
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Job Description
Position OverviewWe are seeking a Network Support Technician to join a growing IT team supporting multiple manufacturing and business locations. This position offers a unique opportunity for someone looking to grow from a strong desktop support foundation into advanced networking and infrastructure responsibilities.
The role will begin with a heavier focus on end-user support and hands-on technical deployments, allowing the candidate to learn the environment, systems, and business operations before taking on increased networking responsibilities.
This is an ideal opportunity for an IT professional with strong troubleshooting skills, a desire to expand networking knowledge, and an interest in supporting technology within a manufacturing environment.
What You'll Be DoingEnd User Support (65%)Provide Tier II desktop and field support for users across multiple locationsTroubleshoot PCs, laptops, printers, peripherals, and mobile devicesDeploy, configure, image, and replace workstationsSupport Microsoft 365 applications and user accountsRespond to dispatched field support requestsAssist users in warehouse, manufacturing, and office environmentsWork directly alongside the Help Desk and Level II Support teams to learn the environment and processesNetwork Support (35%)Assist with network troubleshooting and infrastructure projectsSupport switches, firewalls, wireless access points, and routing equipmentParticipate in network upgrades and refresh initiatives
BGP RoutingCisco MerakiPalo Alto FirewallsEventually support remote sites independently after completing training and onboarding
The role will begin with a heavier focus on end-user support and hands-on technical deployments, allowing the candidate to learn the environment, systems, and business operations before taking on increased networking responsibilities.
This is an ideal opportunity for an IT professional with strong troubleshooting skills, a desire to expand networking knowledge, and an interest in supporting technology within a manufacturing environment.
What You'll Be DoingEnd User Support (65%)Provide Tier II desktop and field support for users across multiple locationsTroubleshoot PCs, laptops, printers, peripherals, and mobile devicesDeploy, configure, image, and replace workstationsSupport Microsoft 365 applications and user accountsRespond to dispatched field support requestsAssist users in warehouse, manufacturing, and office environmentsWork directly alongside the Help Desk and Level II Support teams to learn the environment and processesNetwork Support (35%)Assist with network troubleshooting and infrastructure projectsSupport switches, firewalls, wireless access points, and routing equipmentParticipate in network upgrades and refresh initiatives
Troubleshoot:
TCP/IPDNSDHCPVLANsGain exposure to:BGP RoutingCisco MerakiPalo Alto FirewallsEventually support remote sites independently after completing training and onboarding
Benefits
- Dental Insurance