A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.
09/07/2026 Job Description Job Description Systems Project Technician- Provides systems installation support and training to customers and field technicians by performing the following duties. This position requires extensive traveling and on-site work at the office when not assigned on-site at a project.
ESSENTIAL DUTIES AND RESPONSIBILITES
Install, configure, and maintain Microsoft SQL Server. Install, configure, and maintain Microsoft Internet Information Services (IIS). Install, configure, and maintain company systems products. Develops a good understanding of operating systems and application operations related to company offered systems, products, and services. Receives emergency and scheduled installation, configuration, and repair assignments. Collects and analyzes data; provides findings and recommends solutions to technicians in the field. Assists customer with basic troubleshooting hardware, software, and peripherals when necessary. Able to promptly answer support related emails and phone calls. Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Other duties as assigned.
EDUCATION AND EXPERIENCE
AAS in Communications, Computer Science, Networking, or equivalent experience required, BS in Computer Science or Computer Engineering preferred. CompTIA A+ and Net+ certifications, MCSE preferred. 1-3 years minimum experience in information technology or networking. 1-3 years minimum experience with Microsoft Windows Server operating systems. 1-3 years minimum experience with Microsoft SQL Server and
IIS. 1-3
years minimum virtualization experience with VMware or Hyper-V
JOB QUALIFICATIONS
Must possess excellent communication, interpersonal, organizational, and presentation skills. Must be self-motivated, detail-oriented, and organized. Must be able to travel extensively for periods of 3 weeks or more. Must be able to obtain and maintain gaming licenses in multiple jurisdictions. Must be able to obtain and maintain a U.S. passport and any required visas. Must be able to pass a drug and background check. Must possess a valid driver's license and a clean DMV record. Must be able to work overtime as necessary. Must be able to work or travel during weekends and holidays
