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Bowling Green State University

Network Assistant I - Information Technology Services

Entry-Level JobVerifiedNo experience needed

Career Insights for Network / Systems Support Specialist

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Based on Ohio data

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What they do

A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.

$61,974 / year median in Ohio

-10% projected decline

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Job Description

To assist the ITS Network staff in all areas of their job duties. The ITS Network staff administers and maintains the campus data and voice networks, including the equipment, the cable plant, and interfaces with off campus connections.
Career Readiness Competencies :
Career & Self-Development Professionalism Technology Assist ITS Networking staff with troubleshooting and repair of network connections. Assist with the installation of new network electronics. Assist with the installation, moving, and troubleshooting of campus office telephones. Assist with troubleshooting wireless networking issues. Maintain network equipment room UPS systems. Assist with networking equipment inventory management. Maintain and repair Residence Hall phones/lines. Other duties as assigned. Basic knowledge of computer network settings. Be able to work on a ladder and be able to lift fifty pounds. Be able to communicate well with people in person and via phone. Must be able to drive University vehicles and pass a screening with the ITS Security Office. Must work well as a member of a team. Must have at least 2 years remaining at BGSU at time of hire and to work at least 2 days a week during the summer.