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Service Global, Inc.

Network L1 Technician

Pay: Not specified

Posted: 5 weeks ago

Location: New Albany, OH (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/8/2026

Career Insights for Network / Systems Support Specialist

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Based on Ohio data

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What they do

A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.

$61,974 / year median in Ohio

-10% projected decline

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Job Description

Network L1 Technician New Albany

OH - USA

Apply Now a day ago

Role Summary:

Network technician responsible for standard install and validation tasks for data center network devices, escalating complex issues and supporting L2 leadership during turn-up.

Key Responsibilities:

Rack/stack network devices, install optics, patch copper/fiber to spec, and perform basic power/console checks under runbooks. Execute standard configuration steps (where authorized): hostname/IP basics, interface enablement, VLAN assignment, and simple connectivity validation.

Perform physical layer troubleshooting:

verify patching, swap optics/patch cords, check link lights, and confirm labeling/port mapping.

Support acceptance test and documentation:

capture serials, photos as required, and update port maps in the system of record. Maintain clean, serviceable cable management and ensure ESD-safe handling of equipment.

Required Skills and Knowledge:

Foundational CCNA-aligned knowledge: IP addressing, VLANs, basic switching, and troubleshooting approach. Competence with fiber and copper patching, basic optics handling, and connector cleaning practices. Ability to read rack elevations, port maps, and follow step-by-step runbooks accurately. Comfort with console access (RJ45/USB-serial), basic CLI navigation, and log capture. Strong attention to detail and willingness to escalate with clear evidence (what was tested, results). Certifications /

Training:

Preferred:

CCNA (or in progress) or equivalent. Mandatory Skills Data Center and Fiber Experience Job Number

JO-2608-38513

Job Function Network Engineer Experience 4 - 2 years Work Type Onsite Employment Type Full Time Salary Competitive Apply Now