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Network / Systems Support Specialist
New Albany, OH
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Service Global, Inc.

Network L1 Technician

Job Description

Network L1 Technician New Albany
OH - USA
Apply Now a day ago
Role Summary:
Network technician responsible for standard install and validation tasks for data center network devices, escalating complex issues and supporting L2 leadership during turn-up.
Key Responsibilities:
Rack/stack network devices, install optics, patch copper/fiber to spec, and perform basic power/console checks under runbooks. Execute standard configuration steps (where authorized): hostname/IP basics, interface enablement, VLAN assignment, and simple connectivity validation.
Perform physical layer troubleshooting:
verify patching, swap optics/patch cords, check link lights, and confirm labeling/port mapping.
Support acceptance test and documentation:
capture serials, photos as required, and update port maps in the system of record. Maintain clean, serviceable cable management and ensure ESD-safe handling of equipment.
Required Skills and Knowledge:
Foundational CCNA-aligned knowledge: IP addressing, VLANs, basic switching, and troubleshooting approach. Competence with fiber and copper patching, basic optics handling, and connector cleaning practices. Ability to read rack elevations, port maps, and follow step-by-step runbooks accurately. Comfort with console access (RJ45/USB-serial), basic CLI navigation, and log capture. Strong attention to detail and willingness to escalate with clear evidence (what was tested, results). Certifications /
Training:
Preferred:
CCNA (or in progress) or equivalent. Mandatory Skills Data Center and Fiber Experience Job Number
JO-2608-38513
Job Function Network Engineer Experience 4 - 2 years Work Type Onsite Employment Type Full Time Salary Competitive Apply Now
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