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Service Global, Inc.

Desktop EUC L1

Pay: Not specified

Posted: 8 weeks ago

Location: Beaverton, OR (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/7/2026

Career Insights for Network / Systems Support Specialist

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What they do

A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.

$66,702 / year median in Oregon

-8% projected decline

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Job Description

Desktop EUC L1 Beaverton

OR - USA

Apply Now a day ago

Job Description:

The engineers need to support the client environment and help customers find solutions to their technical issues. Provide onsite and desk side support services to End Users and Special Devices. Troubleshoot PC related problems at the direction of client level or SPOC. Complete Service Events and requests within SLA in pressurized environment. Build, configure and troubleshoot Install "Gold"/Or instructed image on Customer PC and laptop applications and hardware components. Ensure Service Events are updated on a daily basis. Support meeting room environment and video conferencing. Support printers, scanners, and other peripherals. Support mobile devices, such as iPads, iPhones and Android devices. End User Data backup and restoration when required in the course of a Service Event.

Technical Skills & Experience Required:

Must have experience of using a call logging system. Must have good working knowledge of Windows 7/10 and related Office applications. Support experience of MACs would be beneficial. Knowledge of mobile devices, in particular Androids and iPhones. Working knowledge of current and legacy hardware platforms. Experience with building, configuring, replacing and troubleshooting PC and laptop hardware components. Familiarity with Microsoft

PATCH MANAGEMENT.

Ability to replace defective parts, as identified by client.

Language Skills:

To Customer - Fluency in local language as per the geographical and cultural requirement English speaking to good standard Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC Job Number

JO-2607-38336

Job Function Desktop Engineer Experience 3 - 5 years Work Type Onsite Employment Type Full Time Salary Competitive Apply Now