Job Summary We are seeking a skilled NOC Specialist to join our team and support 24/7 network operations. The ideal candidate will monitor network systems, identify and troubleshoot issues, respond to alerts, and ensure the availability and reliability of critical IT infrastructure. Key Responsibilities Monitor network and system performance using NOC monitoring tools. Respond to system and network alerts and incidents. Troubleshoot connectivity, hardware, software, and network-related issues. Escalate complex incidents to appropriate technical teams. Document incidents, troubleshooting steps, and resolutions. Perform routine system checks and operational procedures. Follow established incident management and escalation processes. Communicate effectively with technical teams and stakeholders. Maintain accurate records of network events and incidents. Provide support during scheduled maintenance and system changes. Required Qualifications Experience working in a Network Operations Center (NOC) or similar IT operations environment. Strong understanding of network monitoring and troubleshooting. Knowledge of TCP/IP, DNS, DHCP, VPN, and basic networking concepts. Experience with ticketing and incident management systems. Strong problem-solving and communication skills. Ability to work independently during overnight/3rd-shift hours. Ability to follow procedures and respond quickly to critical alerts.

Pay:

Up to $29.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you comfortable with Full-time, 37.5 hour per week schedule: Saturday through Wednesday - 12:00am-8:30am with an hour unpaid lunch ?

Work Location:

In person