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Vector Security, Inc
Senior Systems Technician
Career Insights for Network / Systems Support Specialist
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Based on Pennsylvania data
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What they do
A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.
$64,644 / year median in Pennsylvania
-7% projected decline
Job Description
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Senior Systems Technician! We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters
- to us, our customers, and most of all, our team members.
Location:
Philadelphia, PA Summary:
As a Senior Systems Technician , you will be responsible for the installation of complex commercial solutions including wired and wireless systems . Responsibilities also include a basic understanding of access control and video surveillance systems, a bility to troubleshoot more complex systems, including network issues , and work with basic integration. A more effective communicator, they also serve as a mentor to junior technicians and share learned technical information to improve individual and branch capabilities.What You'll Do:
Install/Service Residential & Commercial Systems:
Complete installation of various types of security systems , including wired and wireless systems, with minimal supervision. Troubleshoot more complex systems and network issues and work with basic integration. R un and fish wires in a concealed manner. Set up and communicate system functionality to customer and answer questions. Keep job site clean & organized so work can be performed in the safest manner possible. E mploy basic logic skills to move an issue to resolution.Train & Mentor Technicians:
Review work of E ntry L evel and L evel 1 technicians on shared job site and provide training to correct any errors. Train and m entor entry-level and l evel 1 technicians on package and / or less complex systems. Complete installation of various types of security systems , including wired and wireless systems, with minimal supervision. Troubleshoot more complex systems and network issues and work with basic integration. R un and fish wires in a concealed manner. Set up and communicate system functionality to customer and answer questions. Keep job site clean & organized so work can be performed in the safest manner possible. E mploy basic logic skills to move an issue to resolution. Review work of E ntry L evel and L evel 1 technicians on shared job site and provide training to correct any errors. Train and m entor entry-level and l evel 1 technicians on package and / or less complex systems.What You'll Need:
Education & Experience:
High School Diploma or equivalent . 3- 5 years of industry experience
- preferred. Minimum of 2 years of life safety and home automation equipment experience
- preferred.
Certification/License:
Valid driver's license with an acceptable driving history. ESA Certified Alarm Technician Level 2 or equivalent- preferred.
Communication:
Must be able to effectively communicate with various individuals professionally to provide superior customer service.Technical:
Must be able to understand technical functionality of various systems learned online and/or via hands-on instruction . Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers. High School Diploma or equivalent . 3- 5 years of industry experience
- preferred. Minimum of 2 years of life safety and home automation equipment experience
- preferred. Valid driver's license with an acceptable driving history. ESA Certified Alarm Technician Level 2 or equivalent
- preferred.
What You'll Get:
We offer a "Total Rewards" package including: Competitive compensation with incentive eligibility Medical, dental and vision coverage Company paid life and AD&D insurance. Company paid short- and long-term disability.