Villanova University IT Technician I

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Position Information Posting Number:

20260281

V Position Title:

IT Technician I•

TechZone Posting Type Student Hours/week:

20

Eligibility:

Work study preferred but open to all students Semester 2025-2026 Academic Year Location Detailed Work Schedule Number of positions: 7

Department:

715-UTS•

Technology Support Services Contact Name:

Seth Carey Contact Phone/Extension:

610-519-7207

Position Summary Information Job Description Summary:

• Provide first-level help desk support to help maintain all UTS-supported systems.
• Consult with students, faculty, and staff regarding issues with Villanova technology and systems.
• Assist with computer problems and provide diagnosis and resolutions.
• Log calls utilizing the TeamDynamix (TDX) ticket system.

Requirements:

Some technical knowledge to support the IT infrastructure. Excellent written and oral communication skills.

• Excellent customer service skills.

Additional Information:

• Summer, Fall, and Spring position.
• UTS will provide ALL training.

Must have a current drivers license to obtain golf cart certification Due to the time required and nature of learning TechZone systems and procedures, underclassmen candidates are preferred.

Physical Demands Summary:

• Must be able to occasionally lift 50lbs

Wage Rate:

$11.25 Posting Detail Information Closing Date (11:59pm ET): 01/27/2027 Open Until Filled No Posting Specific Questions Required fields are indicated with an asterisk (

• ).

• Are you currently a registered Villanova student? Yes No Are you eligible for work study? Yes No I don't know
• What is your availability?

(days and times) (Open Ended Question)

Optional Applicant Documents:

Required Documents Cover Letter / Letter of Interest Resume / Curriculum Vitae Optional Documents Letters of Reference (uploaded by applicant) Other Document