TechZone Posting Details Do you have questions about the application process?

If so, please refer to the Applicant FAQ's.

Position Information Posting Number:

20260281

V Position Title:

IT Technician I•

TechZone Posting Type Student Hours/week:

Eligibility:

Work study preferred but open to all students Semester 2025-2026 Academic Year Location Detailed Work Schedule Number of positions: 7

Department:

715-UTS•

Technology Support Services Contact Name:

Seth Carey Contact Phone/Extension:

610-519-7207

Position Summary Information Job Description Summary:

Provide first-level help desk support to help maintain all UTS-supported systems.
Consult with students, faculty, and staff regarding issues with Villanova technology and systems.
Assist with computer problems and provide diagnosis and resolutions.
Log calls utilizing the TeamDynamix (TDX) ticket system.

Requirements:

Some technical knowledge to support the IT infrastructure. Excellent written and oral communication skills.

Excellent customer service skills.

Additional Information:

Summer, Fall, and Spring position.
UTS will provide ALL training.

Must have a current drivers license to obtain golf cart certification Due to the time required and nature of learning TechZone systems and procedures, underclassmen candidates are preferred.

Physical Demands Summary:

Must be able to occasionally lift 50lbs

Wage Rate:

$11.25 Posting Detail Information Closing Date (11:59pm ET): 01/27/2027 Open Until Filled No Posting Specific Questions Required fields are indicated with an asterisk (

Are you currently a registered Villanova student? Yes No Are you eligible for work study? Yes No I don't know
What is your availability?

(days and times) (Open Ended Question)

Optional Applicant Documents:

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