About us CMIT Solutions ofWayne & Washtenaw is a local managed service provider serving Metro Detroit and Washtenaw County. We are a customer focused business that differentiates ourselves from other IT providers by providing proactive, disciplined, responsive, and personalized services to our clients. Our core services include Infrastructure Management, Networking, Cloud Computing, PC's, Servers, Phones, Cameras, Cybersecurity, and Helpdesk. CMIT Solutions (www.cmitsolutions.com/ann-arbor-plymouth/) is seeking a level-2 Server, PC, & Networking Technician with minimum 5 years-experience supporting end-user technology-related service requests onsite at customer locations and remotely. We provide a fast-paced, supportive environment with a small and growing team. This role requires customer facing skills onsite and/or via remote into end user computers. Process and discipline required to ensure timely customer service and security of customer assets. We are first a customer service focused business with highly proficient technicians on the front line. In addition, please reference specific skills we have identified and include,

Responsibilities:

Root Cause Analysis Security Assessments & Analysis with Incident Response Management Professional Advisor / Technology Consultant to customers Keeping up with technology changes Solid communications skills, verbal and written Network troubleshooting and system (servers and PC's) administration Backup Configurations

EXPERIENCE

Solid expertise in MS Servers, Synology NAS, LAN/Firewalls/Switches Managing VM's and MS 365 Security Policy Admin ConnectWise, Kaseya, Autotask experience Proficient in Powershell scripting Sonicwall, Unifi Gateways, Fortigate Patch Management PC imaging Backup solutions, PC, Servers, VM's Email administration, message tracing, DNS MX configurations, and email protection platforms for Spam, BEC, Anti-Phishing

PREFERRED EDUCATION/CERTIFICATION

Bachelor's Degree in IT or related technical field or equivalent industry certifications such as CompTia, Miscrosoft MSCE/MCP/MCTS, A+, Network+, Security+, .... 5+ years of IT related technical experience, hands-on.

Pay:

$30.00 - $40.00 per hour Expected hours: 12.0 - 24.0 per week

Benefits:

Flexible schedule Professional development assistance Ability to

Commute:

Ypsilanti, MI 48197 (Preferred) Ability to

Relocate:

Ypsilanti, MI 48197: Relocate before starting work (Preferred)

Work Location:

Hybrid remote in Ypsilanti, MI 48197