Desktop EUC L1 Dallas

TX - USA

Apply Now a day ago

Behavioral Skills Required:

Must have good customer-facing skills and be well presented. Demonstrates independent and proactive thinking Builds effective relationships with both the CLIENT and End Client Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice. Must be able to work alone and unsupervised, taking the initiative when necessary. Must be organized and prioritize work appropriately. Fully vaccinated techs

Technical Skills & Experience Required:

Must have experience of using an ITSM system. Must have good working knowledge of Microsoft Windows operating systems and related Office applications. Support experience of MACs would be beneficial Knowledge of mobile devices, in particular those running iOS and Android operating systems Working knowledge of current and legacy hardware platforms; experience with building, configuring, replacing, and troubleshooting desktop and laptop hardware components; Ability to replace defective parts. Working knowledge of Zebra printers and handheld scanners. Experience related to working in a distribution center is needed.

Desired Educational Requirements:

Completion of CompTIA certifications—e.g., A+, Network+, etc. Completion (or near completion) of Microsoft certifications—e.g., MCP, MCITP, MCSE, etc. Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC Job Number

JO-2609-38930

Job Function IT Support Experience 2 - 4 years Work Type Remote Employment Type Part Time Salary Competitive Apply Now