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Support Center Technician I Addison Group

•3.9 Dallas, TX Job Details Contract $20

•$24 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Qualifications Spanish On-site technical support IT asset management Software deployment Hardware maintenance Equipment troubleshooting Software installation Computer hardware Hardware configuration Hardware management 1 year Entry level

Full Job Description Job Title:

Support Center Technician I Location:

Dallas, TX

•

Onsite Employment Type:

Pure contract

•through 2027

Schedule:

M-F; 8am-5pm

Pay Rate:

$20.00

•$24.00 /

Per Hour Benefits:

This position is eligible for medical, dental, vision, and 401(k). About the

Role:

We are looking to bring on a Contract Support Center Technician to provide hands-on IT support. This role will primarily focus on remote setups, including configuring user profiles, installing and updating software, and assisting with new hardware and hardware updates. The ideal candidate will have 1-3 years of IT support experience and be comfortable working through setup and configuration tasks while maintaining strong attention to detail. They will be responsible for ensuring equipment and software are properly configured and ready for users, as well as assisting with updates and changes as needed. This is a hands-on support role with an opportunity to gain exposure to different areas of IT and take on additional responsibilities over time. The ability to work independently, troubleshoot basic issues, and communicate effectively with users will be important for success in the role.

Top Skills:

1-3 years experience doing tech support, primarily with hardware and imaging Full life-cycle of PC Hardware Deployments / Retrieving Assets Excel

•documentation and keeping track of assets/deployments

Plus:

Spanish Troubleshooting experience Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request. IND 005-009