As a Support Engineer with Novacoast, you will be required to provide both internal and external support and troubleshooting on a large range of technical issues. You will be responsible for the management of access and assets for all internal staff while working closely with the Network Manager and Senior Support Staff. In addition to that, you will be required to troubleshoot a variety of technical issues for external clients with an impeccable level of professionalism.

Qualifications :

One to three years of experience in a technical support role. A hunger to consistently hone and grow your skills and technical certifications. Minimum of entry-level skills in both Server and Network Administration. Must respond/add the word "Yeti" in the cover letter. Strong problem-solving and multi-tasking abilities. Consistent attention to detail and follow up skills. Must keep security and confidentiality in mind during each and every transaction throughout the course of the day. Minimum of entry-level skills in both Server and Network Administration. Moderate to Advanced skills in Help Desk Protocols. Mac, Linux, and Windows skills a huge plus, but the ability to learn is the most important. Must have reliable transportation.

Job Type:

Full-time Pay:

$16.00 - $18.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Ability to

Relocate:

Orem, UT 84058: Relocate before starting work (Required)

Work Location:

Hybrid remote in Orem, UT 84058