IT Operations Technician

IT Operations Technician

Job Description:

Keep Manufacturing Connected—One System at a Time Where Technology Meets the Factory Floor

Location:

Florence, SC Schedule:

1st shift 8am to 5pm

Payrate:

$28 - $32/hour

Project Type:

6 months contract-to-DIRECT hire PDS Tech Commercial is partnering with a top-tier manufacturing leader to hire an IT Operations Technician who thrives in hands-on, fast-paced environments. In this role, you'll be the frontline support for enterprise-wide IT systems—ensuring employees stay connected, systems stay reliable, and operations run safely and efficiently. Your work will directly support the technology backbone of a manufacturing organization where uptime, responsiveness, and safety truly matter. What You'll Do As an IT Operations Technician, you'll support users, systems, and infrastructure across the enterprise.

Responsibilities include:

Providing technical support to employees via phone, email, chat, ticketing systems, and in-person support for onsite staff Supporting remote locations with timely and effective IT assistance Ordering, configuring, deploying, and maintaining IT equipment; managing returned, loaner, and surplus hardware Assisting with installation, maintenance, troubleshooting, and licensing of software and applications Troubleshooting and maintaining IT infrastructure including laptops, desktops, phones, printers, servers, conference room systems, access control, and network devices Creating and supporting user accounts and group memberships Procuring, configuring, distributing, and troubleshooting mobile devices Participating in IT projects and performing additional duties as assigned Working a rotational on-call schedule, including evenings and weekends as required Upholding all safety policies, procedures, and housekeeping standards—safety is a top priority Required Qualifications 1+ year of technical experience supporting end users (computers/laptops, desk phones, mobile phones, printers) IT-related associate degree or an equivalent combination of education and experience Strong troubleshooting and problem-solving skills Ability to prioritize tasks, manage time effectively, and work independently Excellent communication and customer service skills Proven accountability, dependability, and teamwork mindset Preferred Qualifications Experience installing, configuring, and troubleshooting Windows OS, Microsoft Office, Outlook, and related applications Hands-on experience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripherals Experience supporting networking equipment, conference room A/V systems, and security systems (cameras, badge access) Familiarity with workstation imaging tools and MDM solutions such as Intune Experience in a heavy industrial or manufacturing environment Prior helpdesk or customer support experience IT certifications such as CompTIA A+ Ready to Power the Systems Behind the Operation? If you're a technically skilled, safety-focused professional who enjoys supporting users and solving real-world problems, we want to hear from you. today by uploading your resume and take the next step in your IT career with PDS Tech Commercial—supporting technology that keeps manufacturing moving.

Pay Details:

$28.00 to $32.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to pdstech/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Now (Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of ) Now Job Info Location Florence, South Carolina, United States Type Permanent Company Details PDS Tech Commercial, Inc. 300 East John Carpenter FWY # 700 Irving, Texas 75062 USA pdstech 201 Open Jobs Available PDS Tech Commercial, Inc. Founded in 1977, PDS Tech Commercial, Inc. (now an Adecco Group company) is one of the nation's premier specialty staffing firms specializing in Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy industries. Our reputation, track...

Benefits:

Ask one of our recruiters for more information.

Supported Manufacturers:

If it flies, we work on it. If people produce it, we will provide the people. We supply mapower for a broad spectrum of manufacturers. This includes all facets of aerospace, major automotive companies, heavy equipment manufacturers and parts manufacturers, just to name a few. Everything from cylinder heads to satellites. Different locations are looking for different experience, so give us a call and see what we can do for you!