Required Qualifications BS degree and 4+ years of prior relevant experience in a network operation, help desk, or IT support role or Master's degree with 2+ years of prior relevant experience. Specific experience, education and training may be considered in lieu of degree. Oral and written communication for change procedures, and management updates Familiarity with monitoring tools (e.g., SolarWinds, Nagios, Splunk, or similar). Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, and network protocols. Strong problem-solving and communication skills. Ability to work in a high-availability, fast-paced environment with attention to detail Must possess an active Security+ or equivalent Must possess an active DoD TS/SCI clearance at time of consideration.