Responsibilities Include:

Diagnose and resolve technical hardware and software issues.\nTrack and route problems and requests and document resolutions.\nStay current with system information, changes, and updates.\nSetup new user hardware/ software.\nMaintain hardware and software inventory.\nProvide technical assistance for all printers and scanners.\nEscalate incidents to IT Network Administrators, Business Analysts or Developers when appropriate.

Skills Required:

CompTIA A+ (preferred)\n3+ years' experience supporting Windows10/Win11/365 desktop/laptop PCs.\nExperience troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs.\nExperience installing software, patches, updates on Desktops, Laptops, Servers\nExperience troubleshooting basic network, software, printing problems.\nCustomer Service Experience a must!

Job Type:

Full time

Pay:

$19.00 - $22.00 per hour

Benefits:

Start on Day 91 of employment

Schedule:

M-F 7am-4pm or 8am - 5pm Why Join NTS? Competitive pay\nMedical, Dental, and Vision Insurance\nPaid Time Off and Holidays\n401(k)\nOngoing technical training and certification opportunities\nCareer advancement within a growing technology company\nOpportunity to work on diverse and challenging infrastructure projects At Networking Technologies + Support, you'll help build the technology infrastructure that keeps businesses connected. If you enjoy hands-on installation work, networking, and delivering quality solutions to clients, we'd love to hear from you. Networking Technologies + Support (NTS) is an Equal Opportunity Employer. NTS is a drug-free workplace. 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