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Entelligence LLC
Palo Alto NGFW Consultant
Career Insights for Network / Systems Support Specialist
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Scorecard
Based on Virginia data
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What they do
A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.
$69,824 / year median in Virginia
-9% projected decline
Job Description
Job Requirements Reston, VA Top Secret/SCI CI Polygraph Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description Entelligence is seeking a cleared Network Security Engineer to support our client in Reston, VA, JBAB, DC, or Aurora, CO. The successful candidate must be able to work in a cross-functional environment and interact with representatives from Entelligence, the Customer, and the end-user. The Network Security Engineerwill regularly participate in technical discussions with multifunctional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Providing quick thinking and support to the client and ensuring the fast assistance they need to keep their environments secure.
RESPONSIBILITIES
- Provide Technical Support to customers and partners
- Provide configurations, troubleshooting, and best practices to customers
- Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
- Provide fault isolation and root cause analysis for technical issues
- Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
- Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
JOB REQUIREMENTS
- Maintain an active
TS/SCI CI
Poly clearance- Hands-on experience with Palo Alto Next Generation Firewalls and Panorama. (VM-series firewalls preferred)
- Application Performance Monitoring expertise - Response time metrics, Application identification.
- Packet capture analysis / fault isolation and remediation
- In-depth knowledge and deployment experience of Remote Access technologies.
- Network Security experience (IPS/IDS, ZBFW, NGFW)
- In-depth IP Routing protocol expertise (BGP, OSPF, EIGRP)
- Implementation of Legacy WAN solutions (MPLS, Leased Line, Frame Relay, Satellite, Internet
VPN, ECMP, DMVPN
)- Desire to learn on your feet and thrive on the bleeding edge of networking.
BENEFITS
- Competitive base salary
- Medical, dental, vision and life insurance
- Vacation, sick time and paid holidays
- Matching 401(k) program