Basic knowledge of computer hardware and troubleshooting
Strong customer service, communication, and documentation skills
Ability to follow procedures and escalate issues appropriately
Able to lift and set up IT equipment
Tier-1 IT support or service desk experience
Familiar with ticketing systems
Experience supporting workstations, printers, and mobile devices
On-site or desktop support experience
Experience with Apple devices and Apple Business Manager
Familiar with Microsoft Intune for device management The Part-time schedule will be as follows: Tuesday-Thursday 8am - 5pm About Hilldrup Hilldrup is one of the largest and most honored agency groups in the entire industry, operating facilities in Virginia, Maryland, North Carolina, South Carolina, Georgia and Florida.

Comprised of over 500 employees, Hilldrup moves professionals, families and businesses domestically and internationally as well as provides logistics and workplace solutions services to meet the needs of its clients, which includes Fortune 100 companies, federal government agencies, universities and hospitals. Among the over 500 employees at Hilldrup, it is not uncommon to meet someone who has been with the company 10, 20 or even 30 years. Hilldrup is an award-winning workplace where employees feel valued, are encouraged to grow professionally and are empowered to build lasting careers. Our values are very important to the organization as they guide our employees and company in all that we do each day. Our values include Empowered Accountability, Uncompromised Integrity, Unwavering Commitment, Fearless Communication, Infectious Positivity, and Purposeful Agility. For more information about Hilldrup, click here: hilldrup.com/about-us/. 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